Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Healthcare Call Firm Infinitus Systems and Content Marketplace TollBit Net AI Funding
October 24, 2024

In a flurry of funding announcements, Infinitus Systems secured $51.5 million to automate healthcare calls, TollBit raised $24 million to help publishers monetize artificial intelligence (AI) content usage and Attention pulled in $14 million to enhance sales conversation analysis. The investments signal growing market confidence...

Artificial Intelligence
Perplexity Aims to Form Revenue-Sharing Partnerships With News Publishers
October 23, 2024

Perplexity CEO Aravind Srinivas reportedly said Wednesday (Oct. 23) that he was surprised by a lawsuit filed Monday (Oct. 21) by two News Corp-owned publishers and that he was interested in a “proper commercial discussion.” Get the Full Story Complete the form to unlock this...

Artificial Intelligence
Anthropic’s Computer-Controlling Agents Open Door to Real World Uses, Experts Say
October 23, 2024

Anthropic has unleashed AI agents that can surf the web and control computers, intensifying the race to commercialize AI assistants that can actually get things done. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
AI Shows Promise in Bridging Business Divides, Experts Say
October 23, 2024

AI software that crafts consensus statements from opposing viewpoints could one day be a tool for smoothing corporate negotiations and stakeholder disputes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
Kasisto Appoints Lance Berks as CEO to Drive Growth in Conversational AI for Financial Services
October 23, 2024

Conversational artificial intelligence (AI) — the use of machine learning to facilitate natural language conversations between humans and machines — continues to make inroads in the financial services sector. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
SAP Pushes Back on EU Regs as FDA Tightens AI Oversight
October 23, 2024

European tech leaders warn against stifling AI innovation as SAP’s CEO pushes back on European Union regulations. At the same time, the FDA rolls out new healthcare AI oversight measures, and major tech companies struggle to meet European compliance standards. Testing reveals that even top...

Artificial Intelligence
AI Becomes Uncle Sam’s Super Sleuth
October 22, 2024

The U.S. Treasury Department’s artificial intelligence system may be starting to do what armies of auditors have long struggled to achieve: curb financial crime more effectively. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
Amazon Says AI Tools Reduce Healthcare Administrative Tasks 40%
October 22, 2024

Amazon One Medical launched artificial intelligence tools designed to reduce the time family physicians spend on paperwork. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
AI Moves From Boardroom Hype to Main Street Reality
October 22, 2024

Businesses across the United States are moving beyond the artificial intelligence hype and starting to use it for practical tasks like inventory tracking and customer service. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...