Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
AI Phone Hosts Become Increasing Part of Dining Experience
September 22, 2024

The next time you call your favorite restaurant, it may be AI that answers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
AI Firm Perplexity Reportedly Plans New Advertising Model
September 22, 2024

Perplexity is reportedly planning a new advertising model for its artificial intelligence (AI)-powered search engine. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Customized AI Assistants Could Give SMBs Enterprise Tools
September 20, 2024

Amazon’s launch of an AI-powered selling assistant could significantly impact eCommerce operations, analysts say. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Alibaba Expands AI Offerings in Bid for Open Source
September 20, 2024

Alibaba’s release of over 100 open-source artificial intelligence models and text-to-video technology signals its growing focus on AI for digital commerce. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
The Week in AI: Nvidia and HubSpot Launch Platforms as Big Tech Bets on Data...
September 20, 2024

Technology firms are launching ambitious artificial intelligence projects aimed at transforming multiple industries. From Nvidia’s telecom platform to HubSpot’s marketing suite and a $100 billion data center initiative backed by Microsoft and BlackRock, these efforts promise to overhaul everything from wireless networks to supply chains...

Artificial Intelligence
Klarna’s AI Assistant Now Offers Chat-Based Shopping Experience
September 19, 2024

Klarna has added a chat-based shopping experience to its artificial intelligence (AI) assistant designed to help consumers shop. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
Nvidia AI Platform Aims at Telecom Market
September 19, 2024

Nvidia’s new AI Aerial platform could boost eCommerce and supply chains by transforming cellular networks into smart systems. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
Embedded AI Could Reshape Commerce With Practical Solutions, Experts Say
September 19, 2024

Forget robot cashiers and drone deliveries. The real artificial intelligence (AI) revolution in retail and logistics is happening behind the scenes, and it’s all about making shopping smoother and shipping brighter. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
FCA Head Nikhil Rathi Says AI Has Benefits and Risks for Financial Inclusion
September 19, 2024

The hyper-personalization of insurance enabled by artificial intelligence could benefit some customers but render others “uninsurable,” Nikhil Rathi, CEO of the United Kingdom’s Financial Conduct Authority (FCA), said Thursday (Sept. 19). Get the Full Story Complete the form to unlock this article and enjoy unlimited...