Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Robots Replacing Human Security Guards Amid Worker Shortage
Artificial Intelligence
Robots Replacing Human Security Guards Amid Worker Shortage
September 24, 2023

Facing a dearth of workers, security firms are looking for robot replacements. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Meta Hopes to Win Back Young Users With AI Chatbot
Artificial Intelligence
Meta Hopes to Win Back Young Users With AI Chatbot
September 24, 2023

Meta is reportedly counting on artificial intelligence (AI) to help it entice younger users. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

These High Schoolers Are Using AI to Improve Healthcare Access
Artificial Intelligence
These High Schoolers Are Using AI to Improve Healthcare Access
September 22, 2023

Summer is over, and school is back in session for most high schoolers across America. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

This Week in AI: Interactive Evolutions, Enterprise Wins, Biometric Payments
Artificial Intelligence
This Week in AI: Interactive Evolutions, Enterprise Wins, Biometric Payments
September 21, 2023

Generative artificial intelligence (AI) hasn’t even celebrated its first birthday yet.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

AppFolio Adds Gen AI-Powered Payment Options for Property Managers
Artificial Intelligence
AppFolio Adds Gen AI-Powered Payment Options for Property Managers
September 21, 2023

AppFolio has added generative artificial intelligence (AI) capabilities and new payment options to its cloud business management solutions for the real estate industry. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

YouTube to Add AI-Powered Tools for Creators
Artificial Intelligence
YouTube to Add AI-Powered Tools for Creators
September 21, 2023

YouTube has announced it will soon launch several artificial intelligence (AI)-powered tools for creators. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Microsoft to Begin Rollout of AI-Powered Assistant Sept. 26
Artificial Intelligence
Microsoft to Begin Rollout of AI-Powered Assistant Sept. 26
September 21, 2023

Microsoft will launch Microsoft Copilot, an artificial intelligence (AI)-powered assistant, Sept. 26. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

What’s Next for AI? Experts Say Going More Multimodal
Artificial Intelligence
What’s Next for AI? Experts Say Going More Multimodal
September 21, 2023

So long, generative artificial intelligence (AI). We hardly knew ye. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

ChatGPT Traffic Rebounds With Start of School Year
Artificial Intelligence
ChatGPT Traffic Rebounds With Start of School Year
September 20, 2023

Some new data about the usage patterns of generative artificial intelligence (AI) chatbots may have teachers taking a closer look at students’ homework. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...