Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Retailers Try to Spiff up Metaverse Shopping Experience
October 12, 2022

When people talk about the metaverse, they tend to think of a fully immersive reality entered through a video headset. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
Square Debuts AI Features for Conversational Commerce Platform
October 06, 2022

Square has launched AI features within its Square Messages platform, allowing merchants to communicate with customers using suggested replies and actions, a company blog noted. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
White House Outlines Consumer Protections for Banks’ AI-Based Programs
October 05, 2022

The White House has introduced a blueprint for a Bill of Rights for artificial intelligence (AI), which includes information for banks and other providers of financial services regarding the safeguarding of consumers’ digital data. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
Lemonade Launches AI-Powered Contents Insurance in UK
October 03, 2022

Artificial intelligence (AI)-powered insurance company Lemonade has launched in the United Kingdom and now offers contents insurance to residents across the U.K. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
FinTech Kyriba Debuts AI-Powered Cash Management Platform
September 18, 2022

Software-as-a-service FinTech Kyriba has added an artificial intelligence cash-management tool to its array of cloud-based finance and information technology tools, the company announced last Thursday (Sept. 15). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
Alexa Developer’s Venture, Unlikely AI, Raises $20M in Seed Round
September 12, 2022

Unlikely AI has closed a seed round for $20 million which will go toward developing its approach to artificial intelligence (AI) and adding employees, a press release said Monday (Sept. 12). Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
Meta Passes the PyTorch AI Research Framework to Linux
September 12, 2022

Community-driven artificial intelligence (AI) research framework PyTorch will be moving from Meta to a new, independent PyTorch Foundation that will be part of the Linux Foundation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
B2B Platform Xpeer Introduces AI-Powered Tools
September 11, 2022

Online B2B platform Xpeer has introduced two artificial intelligence (AI)-based solutions which are designed to bolster B2B marketplaces’ search and review practices. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
Smart Texts Can Turn Abandoned Carts Into Conversions
August 31, 2022

Cart abandonment often occurs when consumers become frustrated while searching for certain items and price points. It’s costing billions in lost sales, but there are ways of preventing it. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...