Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Walmart, Tesco and Albertsons Turn Dinner Questions Into Instant Carts
April 13, 2026

Grocery shopping has always started with a question: what’s for dinner? Retailers are trying to make sure it ends with them. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
Scotiabank Equips Global Staff With New Scotia Intelligence AI
April 13, 2026

Scotiabank has launched a unified enterprise approach designed to equip the bank’s employees with data and artificial intelligence (AI) capabilities. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
Citi Arms Wealth Advisors With 4 AI Tools to Cut Busywork
April 13, 2026

Citi has deployed four artificial intelligence (AI) tools across its wealth division, one for clients and three for advisors, each designed to shrink the distance between raw data and advice. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
AI Arrives at Augusta and Fans Are Winning
April 13, 2026

The Augusta National Golf Club is defined by traditions that do not change. At the 90th Masters Tournament, the fan experience did. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
OpenAI Touts Amazon Partnership in Shift Away From Microsoft
April 13, 2026

OpenAI is reportedly enjoying the fruits of its partnership with Amazon. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Artificial Intelligence
How AI Is Rewriting Credit Decisioning in Real Time
April 13, 2026

For decades, credit and payment decisions have relied on static scorecards and rigid “if-then” rules built for a slower payments environment. That model is now under strain. As transactions move across digital channels in real time, issuers must evaluate risk, intent and context instantly—not after...

Artificial Intelligence
Enterprise AI Moves Beyond Chatbots Into Decisions and Workflows
April 13, 2026

Agentic AI for consumers and shopping seems to be in a holding pattern as merchants and LLMs catch up with the technology and security issues. No surprise then that the past week has seen a spate of enterprise AI developments in The Prompt Economy. Get...

Artificial Intelligence
Anthropic Gains On OpenAI Amid Rising Adoption Among Enterprises
April 12, 2026

Anthropic is reportedly catching up to rival OpenAI as more businesses adopt its tools. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
White House Tells Banks to Use Anthropic to Spot Vulnerabilities
April 12, 2026

America’s biggest banks are reportedly beginning in-house tests of Anthropic’s Mythos artificial intelligence model. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...