B2B Payments

Staples Introduces Latest Business Service

Staples revealed earlier this month that it would launch into the small business lending industry as demand for office suppliers continues to drop. On Tuesday (March 10), the supply retailer announced its latest plan, too, focuses on the B2B world aside from office supply product sales.

The company’s B2B unit Staples Advantage launched its Print-to-Store service Tuesday, a feature that allows company customers to print order jobs online and pick up the documents at their local Staples location.

The service, Staples said, is different from traditional online print order services because it offers increased visibility into services and spending for company procurement departments.

The print jobs can be submitted through employee Staples Advantage accounts, and a streamlined B2B billing service means the employee picking up the printing job will not be required to pay in-store or submit and expense report to be reimbursed for service. Instead, an invoice appears directly on that Staples Advantage account.

“Print-to-Store is a unique offering that leverages our vast network of retail locations while streamlining billing for both end-users and procurement departments,” said Staples Advantage Senior Vice President Steve Bussberg, who added that the new service is an “omnichannel offering.”

In addition to facilitated employee productivity and reliable printing quality, Staples listed “controlling spend and usage” as one of the main benefits for businesses using the new printing feature. The announcement also noted that companies can set up an approval process on their accounts to prevent printing misuse by employees.

Staples has been focusing on its B2B services in recent months. The company recently revealed plans to acquire Office Depot, which itself just merged with OfficeMax, as office supply spending falls. Days later, Staples announced a new SMB lending service in partnership with alternative lender Lendio.


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