B2B Payments

Concur Steps Up Traveler Tracking Tools


Travel and expense management company Concur is stepping into the world of traveler risk management in an effort to expand corporate monitoring of traveling employees.

The company said Wednesday (March 15) that increasing risk exposure from global travel has given rise to the need for greater transparency into workers’ whereabouts while on business trips.

“With global uncertainties and business travel on the rise, Concur has a strong sense of responsibility for our employees and customers around the world,” said Concur President Mike Eberhard in a statement. “From civil unrest to natural disasters and terrorist attacks, businesses need to be sure they know where their employees are and direct them to safety as quick as possible.”

To address this issue, Concur is integrating an optional 24/7 monitoring service, Concur Active Monitoring, for managers to communicate with employees. The tool can capture traveler location via data from other solutions offered by the company, including its T&E, mobile and digital receipt capture tools.

“Our data set extends beyond traditionally booked travel itineraries, maximizing visibility and empowering businesses to take action in these situation,” Eberhard continued. “During recent global incidents, Concur was able to locate employees in affected areas within an hour.”

In addition to employee location and communication, Concur’s Risk Messaging and Active Monitoring solutions can issue pre-travel advisories, provide incident reporting and analysis, and offer custom alerts.

Concur first announced last year that it planned to add location data feeds into its platform to help businesses track the movement of their employees based on transaction data.


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