Banking

Cardtronics Makes More Surcharge-Free ATMs Available For Citibank

Citibank announced Tuesday (Jan. 17) it inked an agreement with Cardtronics in which the ATM operator will make an additional 30,000 surcharge-free ATM locations available for Citibank customers.

In a press release, Citibank said the additional surcharge-free ATMs will be located across the country in major cities, including Chicago, Los Angeles, Miami, New York, San Francisco and Washington, D.C. Citibank said, as a result of the deal, customers can access surcharge-free ATM machines at virtually all Costco, CVS and Target locations. Surcharge-free ATM access will also be available in Duane Reade stores and most Walgreens locations.

“By nearly doubling our network of surcharge-free ATMs, we’re making it even easier for Citibank customers to meet their banking needs on the go,” said Will Howle, head of U.S. retail banking at Citi, in a press release announcing the deal. “From our enhanced product offerings and Citigold Client Centers and Smart Banking branches to expanding our ATM network and new digital capabilities, we are committed to delivering a higher level of value, convenience, service and expertise to our customers.”

Surcharge-free ATMs are growing in popularity, with Allpoint Network, a wholly owned subsidiary of Cardtronics, announcing this fall it is growing its membership with larger-asset financial institutions. The latest to join the surcharge-free ATM network was First Tennessee Bank, which inked a deal in September.

“When First Tennessee Bank, which already has one of the highest customer retention rates of any bank in the country, adds Allpoint ATMs to its network, it is a powerful statement on how intertwined digital banking and ATMs have become in fulfilling the self-service demands of consumers,” Bill Knoll, EVP and managing director of Allpoint, said in a press release.

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