Uber Eats Introduces Group Ordering

Uber Introduces Group Ordering

Uber has introduced a group ordering option, the company said in a blog post.

“Whether you’re at the office, going to a friend’s place or hosting at home, coordinating group meals can be challenging — especially when you and your guests are hungry and the clock is ticking,” the company said. “Starting today, you can skip over that hassle and take back team lunches. Feel like a hero when you host thanks to group ordering on”

To use the feature, users select a restaurant and click the “Start Group Order” button available on the restaurant's menu. Users can then share a group order link, which makes it easier for multiple people to participate in the ordering process. Checkout is the same as always, and everyone can track the order.

In other Uber Eats news, the company recently launched a pickup feature nationwide. The feature was tested in San Diego, Phoenix, Dallas and Austin, and was made available across the country on Oct. 18. The company’s rivals — DoorDash, Grubhub and Postmates — already offer a pickup service to their customers.

“This gives eaters more flexibility in how they access food and provides them [with] the option to order through Uber Eats and collect the food themselves,” Elspeth Rollert, Uber Eats U.S. head of restaurant brand marketing, told USA Today. She added that there are “no phone calls or delivery fees.”

To celebrate the new feature, the company also launched Uber Eats Pickup Guides powered by JUMP, which is a way for riders to enjoy restaurants in their cities while getting around with JUMP. The promotion rolled out in Austin, Denver, Los Angeles, Miami, Sacramento and Washington D.C., providing customers with a guide to their local Uber Eats restaurants that they can easily reach via JUMP electric bikes and electric scooters. In addition, promo codes provide users with discounts on their JUMP rides and Uber Eats orders.



The How We Shop Report, a PYMNTS collaboration with PayPal, aims to understand how consumers of all ages and incomes are shifting to shopping and paying online in the midst of the COVID-19 pandemic. Our research builds on a series of studies conducted since March, surveying more than 16,000 consumers on how their shopping habits and payments preferences are changing as the crisis continues. This report focuses on our latest survey of 2,163 respondents and examines how their increased appetite for online commerce and digital touchless methods, such as QR codes, contactless cards and digital wallets, is poised to shape the post-pandemic economy.