Another mainline retailer is joining the buy online, pick up in-store parade. Walgreens has launched its ship-to-store program that allows customers to order online and pick up their orders in a physical Walgreens or Duane Reade store for no extra charge and no minimum purchase.
“Our new ‘Ship to Store’ program provides value to our customers by giving them access to a wide range of products that are typically not found in-store,” said Joe Hartsig, Walgreens’ senior VP of merchandising. “With Ship to Store, customers have the ability to ship orders to their preferred Walgreens store if their residence or workplace isn’t a secure option.”
The program does not offer same-day service, for the most part. Depending on the items, customers can usually count on picking up their goods within one to three business days. When items arrive, customers will be notified via email. The program also allows consumers to tie in their various rewards items, including paperless coupons, Balance Rewards and other digital promotions.
“We’re continually looking for innovative ways to provide anytime, anywhere convenience,” added Hartsig. “With Walgreens stores [operating] within five miles of 75 percent of the U.S. population, this service is another way we can offer convenience and more choices to improve the shopping experience.”
Consumers who want the extra convenience of not going to the store at all can continue to enjoy free shipping — provided their order is over $35.