News

Banking
BMO Financial Group Launches Digital Real Financial Progress Hub
November 06, 2023

BMO Financial Group has announced the launch of its Real Financial Progress Hub, a digital platform that provides customers with access to personal finance advice, tools and resources to help them achieve their financial goals. The hub lets customers to explore financial goals such as...

Retail
Bed Bath & Beyond CEO Departs Amid Investor Pressure
November 06, 2023

The CEO of Bed Bath & Beyond has resigned following pressure from an activist investor. The company, which rebranded from “Overstock.com” to Bed Bath & Beyond earlier this year after acquiring the bankrupt retailer, announced the resignation of Johnathan Johnson on Monday (Nov. 6). “Following the recent acquisition of the Bed...

Artificial Intelligence
NatWest Turns to IBM to Upgrade Virtual Assistant Cora
November 06, 2023

NatWest’s virtual banking assistant Cora is getting an artificial intelligence (AI)-powered upgrade from IBM. The British bank is working with IBM to offer customers a broader range of information, becoming one of the first lenders in the United Kingdom to employ generative AI with a...

eCommerce
Digital and Delivery Shape Up as Grocery’s Newest Battlegrounds
November 06, 2023

The digital shift is forging new battlegrounds for the grocery segment. For the platforms and the giants of retail — Amazon and Walmart among them, along with DoorDash — the focus is on price, fees and the value of consumers’ time as they battle for...

Faster Payments
Retailers Plan to Up Use of Instant B2B Payments
November 06, 2023

In an environment with high interest rates and the expansion of instant payment systems, retailers are shifting their payment preferences by leaving traditional methods and replacing them with faster and lower-cost systems such as real-time payments and instant ACH. Forty-two percent of retail firms in...

Retail
TikTok Teams With Real Authentication for Handbag Verification
November 06, 2023

TikTok is offering authentication services for pre-owned handbags on its American eCommerce marketplace. TikTok Shop teamed up with luxury goods authentication provider Real Authentication to offer this service, the two companies announced Monday (Nov. 6) press release. “As the demand for resale luxury increases, it...

Security & Fraud
’Tis the Season for Fraudsters and Gift Card Scams
November 06, 2023

The holidays are upon us, and gift cards remain a favorite to give and receive. And the fraudsters lie in wait — armed with advanced technologies and sophisticated schemes. Doriel Abrahams, head of risk at Forter, told PYMNTS in an interview that gift cards have...

Wearables
ŌURA Wants to Be the Wearable of Choice for Consumers
November 06, 2023

Fitness prioritization is on the rise, and consumers are pumping up their standards for fitness trackers. Counting steps and heart rates is no longer the finish line; people now crave a workout buddy that can provide them with a full range of health insights. Moreover,...

Retail
Shopify Keeps Amazon in Its Sights While Upping the Ante 
November 05, 2023

Shopify is shining a light on its role in the online payment industry. During its recent earnings call held Friday (Nov. 3), the company shared that 58% of its users prefer to use Shopify Payments, their in-house payment solution.   “That is an all-time high in...