News

CFPB
CFPB: Medical Bills Account for 15% of Consumer Complaints
November 16, 2023

American consumers are routinely hounded over medical bills they don’t even owe. That’s according to a new report issued Thursday (Nov. 16) by the Consumer Financial Protection Bureau (CFPB), which found that 15% of the complaints the bureau received last year were about debt collectors trying to settle an...

Retail
Price Hikes No Longer ‘Badge of Honor’ in Cooling Economy
November 16, 2023

Prices are finally coming down at many retailers. Consumers still may not feel relieved. A report Thursday (Nov. 16) by The Wall Street Journal (WSJ) takes a closer look at the state of the American shopper one week out from Black Friday. As the report pointed...

Security & Fraud
Report: Samsung Discloses Year-Long Data Breach in UK Store
November 16, 2023

Samsung has reportedly disclosed a year-long breach of its systems, which resulted in unauthorized access to the personal data of customers who made purchases at its U.K. store. The breach occurred between July 1, 2019, and June 30, 2020, but Samsung only discovered it on...

Security & Fraud
Prove Identity Teams With Elo to Fight Fraud in Brazil
November 16, 2023

Prove Identity says Brazilian payment tech company Elo will use its technology to battle fraud. The partnership, announced Thursday, will let Elo leverage Prove’s identity verification solutions to improve its customer experiences while also fighting SIM swap fraud and the rise of “orange accounts” in Brazil. “We are thrilled...

Retail
Is AI Macy’s Santa’s Little Helper?
November 16, 2023

In the midst of the holiday season, while numerous retailers anticipate a weak consumer spending forecast amid an inventory glut, Macy’s may have set itself apart.  The chain has moved to implement AI, enabling the retailer to adjust its inventory based on holiday demand.  In...

Banking
Santander Intros Overdraft-Free Checking Accounts
November 16, 2023

Santander has introduced a checking account designed to help customers avoid overdrafts. The bank’s Essential Checking account, announced Thursday (Nov. 16), lets consumers spend what they have without the risk of overdrafting or being charged associates fees. Santander said in a news release that the account does...

Banking
Report: FDIC Will Bill Big Banks to Replenish Insurance Fund
November 16, 2023

America’s banking giants are reportedly on the hook for replenishing the government deposit insurance fund. The Federal Deposit Insurance Corp. (FDIC) is going to approve a proposal Thursday (Nov. 16) that will require the country’s biggest banks to refill the fund, which was used to...

Retail
Clothing, Furnishings and Appliances Lead In-Store Purchases
November 16, 2023

The rise of eCommerce and the integration of online and offline shopping have shaped the way consumers are making their purchases.  Despite a shift toward online sales, however, consumers still prefer to make certain purchases in store, PYMNTS Intelligence has found. These include items such...

Investments
Crisp Raises $37 Million to Expand Dutch Grocery Delivery
November 16, 2023

Grocery app Crisp has raised $37 million to enhance its seasonal/local food-focused delivery service. The Amsterdam-based company announced the funding in a Thursday (Nov. 16) press release, saying it would help Crisp deliver “better food for the many” in its core markets of the Netherlands...