Property and home insurers have the best billing and payment scores of any industry PYMNTS Intelligence studied this year. They also have one in four policyholders ready to switch, and seven in 10 Gen Z policyholders ready to switch. Both things are true, and the...
The artificial intelligence buildout is still in its early-to-middle stages, Citi Wealth said in a report released Wednesday (Oct. 7). The AI investment cycle is facing greater scrutiny due to higher interest rates, increasingly capable open-weight models, regulatory pressure and rising infrastructure costs, the bank...
A traveler who types a vague idea for a winter getaway into Hilton’s website can now get back a destination, a hotel and a plan for the trip. Hilton’s AI Planner had held more than 18,000 conversations with guests as of August, the company said....
ChatGPT is getting a new user interface that enables it to include text, visuals and interactive elements in its responses to users’ questions, OpenAI said in a Wednesday (Oct. 7) press release. The new Intelligent UI is included in GPT-6 in ChatGPT, a new model that is rolling out to ChatGPT...
The next sanctions shock for a multinational may not arrive as the name of a supplier appearing on a government blacklist. It could arrive as a payment that suddenly stops working. In a Monday (Oct. 5) alert, the Treasury Department’s Office of Foreign Assets Control...
Microsoft announced new software tools and devices that are designed to make personal computers ready for artificial intelligence agents, the company said in a Wednesday (Oct. 7) blog post. The growing use of AI agents has raised the bar for compute, security and control, Pavan...
Chase is expanding its payroll service to help business clients dealing with cash flow pressures. The new offering, announced Wednesday (Oct. 7), brings Chase Payroll alongside the banking and payment activities business customers already manage through the lender. “Small business owners are constantly balancing employees,...
California employers will soon need a person to stand behind any artificial intelligence-driven decision to fire or discipline a worker. Gov. Gavin Newsom signed SB 947, the No Robo Bosses Act, on Sept. 30 as one of 13 bills that day, according to the governor’s...
Melius, a startup offering AI agents for creative work, has raised $25 million in new funding. The new financing, announced Tuesday (Oct. 6), will help Melius expand its platform, designed for people using artificial intelligence (AI) to create images, videos and ad campaigns. “Transitioning from wanting to...