Overstock Looks Into 2-Day Delivery

Never underestimate the power that comes with quick delivery in today’s digital-driven retail industry. With eCommerce gaining ground and traditional brick-and-mortar stores integrating more technology to help increase engagement, consumers are starting to expect swift service both in-store and in delivery options.

One company that’s looking to hop on board with faster deliveries is online retailer In an effort to boost this part of its shopping experience, Overstock is rumored to be undergoing talks with logistics company XPO Logistics regarding outsourcing distribution and delivery. The hope here is that this will be a move that helps the company offer customers two-day delivery on larger items and will give it an advantage over rivals like Wayfair and Joss & Main.

XPO Logistics, which announced news of a deal with Amazon earlier this year and is planning to open ten new hubs, is becoming known as the go-to company for helping out eCommerce retailers with the last mile of shipping, which is arguably one of the most difficult. What makes the partnership with XPO Logistics even more attractive is the fact that after it completes its expansion next year, it will be within 120 miles of 90 percent of the U.S. population. If is able to seal the deal with XPO Logistics, it would become the first retailer in the U.S. to offer two-day delivery to 87 percent of consumers in the country.

Given the fact that shipping furniture can typically take anywhere from two weeks to over a month, due to the large bulky nature of things like bed frames, this deal would be a major plus for Overstock, its future earnings and its competition with other eTailers like Wayfair and Joss & Main. At this time, Overstock’s spokesperson has confirmed to The New York Post that no deal has been secured with XPO Logistics at this time.



The How We Shop Report, a PYMNTS collaboration with PayPal, aims to understand how consumers of all ages and incomes are shifting to shopping and paying online in the midst of the COVID-19 pandemic. Our research builds on a series of studies conducted since March, surveying more than 16,000 consumers on how their shopping habits and payments preferences are changing as the crisis continues. This report focuses on our latest survey of 2,163 respondents and examines how their increased appetite for online commerce and digital touchless methods, such as QR codes, contactless cards and digital wallets, is poised to shape the post-pandemic economy.

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