Lowe’s AI shopping assistant, Mylow, has fielded more than 25 million questions from customers and store associates since launch, and shoppers who engage with it online convert at three times the rate of those who don’t, CEO Marvin Ellison said on the company’s Aug. 19...
Prediction markets are expanding under federal protections that remains contested in court, while Congress has yet to advance legislation settling how they should operate. The result is an unstable regulatory landscape in which federal registration offers platforms neither assured nationwide access nor insulation from state...
Financial institutions have spent decades learning how to identify customers. Hong Kong is starting to test how they might identify the artificial intelligence (AI) agents acting for them. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
Earnings season is showing that bank modernization demand is landing in faster payments, cloud and digital banking, and artificial intelligence tools aimed at credit, fraud and other defined operating workflows. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
Best Buy is reaching customers in new ways, both in stores and online, executives said Thursday (Aug. 27) during the specialty consumer electronics retailer’s quarterly earnings call. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
Wells Fargo has spent the last few years overhauling its wealth management business. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....
Thirty-nine state banker associations this week announced plans to create an industry-owned, industry-designed and industry-governed blockchain network capable of supporting smart payments, tokenized deposits, stablecoins and automated settlement. But the most important verbiage in the BankChain Alliance’s Tuesday (Aug. 25) release wasn’t “blockchain.” It was...
The rise of artificial intelligence-powered hacks has cyber insurance firms rethinking their policies, Reuters reported Thursday (Aug. 27). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...
Identity and risk intelligence infrastructure provider Socure is now a $5.2 billion company. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....