February 16, 2017
‘Alexa, Call My Mom!’ — Will The Echo Become A...
There might be another use for Amazon’s and Google’s popular home speakers coming this year, with both companies considering turning them into home phones. The Wall Street Journal reported that...
February 15, 2017
NEW REPORT: Can Financial Tools Build A More Responsible Bank...
Companies are rolling out plenty of new banking tools for consumers to manage their money. But even with all the support, will consumers be able to build a sturdy financial...
February 14, 2017
Chatbot Tracker: Chatbot Personalities Outside Of The Home
Companies have seen their fair share of finding the delicate balance of temperament over the years in customer interactions. With the instant gratification apparent in today’s fast-computing arena, the service...
February 13, 2017
Ford Invests $1 Billion In Startup Argo AI
Over the last few years, Tesla has been slowly rolling out its autopilot capabilities through various vehicle updates via embedded technology. Through these investments, Tesla has provided a roadmap for...
February 13, 2017
Samsung Refreshes Image With New Galaxy S8 Smartphone
Eager to move on from its disastrous 2016 with the Galaxy Note 7’s now infamous recall, it’s no surprise Samsung is planning to up its game this year. After losing...
February 13, 2017
Wells Fargo Overhauls Payments, Virtual Solutions And Innovation Unit To...
Wells Fargo announced Friday (Feb. 10) it has overhauled its Payments, Virtual Solutions and Innovation Group, with the new structure focused on enhancing the unit’s efforts in the payments market....
February 10, 2017
ZingBox Aims To Protect IoT Devices
ZingBox, a cybersecurity company focused on service protection, announced Thursday (Feb. 9) IoT Guardian, which it said is an industry-first offering that uses deep-learning algorithms to determine each IoT device’s...
February 10, 2017
Procure-To-Pay Firm Vroozi Names CEO
Procure-to-pay company Vroozi has named its new chief executive officer. Gregg Parise will take up the position, the company announced Thursday (Feb. 9), and joins the company from his former...
February 08, 2017
Visa Brings Its “Tech Epicenter” To Silicon Valley
Visa is serious about tech — and it’s putting its money where its mouth is with the opening of a massive new Silicon Valley office for its research and data...
Generative AI’s use in the telecommunications industry is increasing, with 87% of telecom executives seeing its potential to enhance customer relations and experience, but 68% of telecoms also admit they are insufficiently addressing the risks associated with the technology. The latest edition of the “Generative AI Tracker®,” a collaboration with AI-ID, examines why three-quarters of telecoms see a need to do more to combat AI fraudsters, underscoring the tension between innovation and robust security.
Although authorized party fraud accounts for only 37% of FIs’ fraud losses in dollars, these types of attacks are the most likely to impact customer satisfaction and retention — something FIs cannot overlook. PYMNTS Intelligence’s latest 29-page report, “Leveraging AI and ML to Thwart Scammers,” a collaboration with Hawk, contains 8 charts of proprietary data examining the role of ML and AI to help keep fraudsters from getting the upper hand