Macy’s has been incrementally building its merged channel capabilities for years. The chain has repeated the same process again and again: Start with a small-scale test of an in-store feature, such as Macy’s “Store to Door” program, in which if one store is out of an...
Victor Ho, the CEO of 3-year-old loyalty firm FiveStars, has become a veteran of the capital-raising game as he has built his firm to support more than 5,500 merchants and about 4 million cardholding shoppers. Get the Full Story Complete the form to unlock this...
North American Bancard CEO Marc Gardner is not a big fan of shopping at large national retailers, saying that he much prefers a local boutique where personalized customer service is a much higher priority. The problem is that when he looks at his PayPal mobile...
The Apple Pay bandwagon will have to make room for one more as Capital One has rolled out a new mobile wallet app for cardholders that is Apple Pay compatible. The app is intended to offer users a clear look at their Apple Pay transactions, in addition to...
Alibaba and Tencent are engaged in a struggle to control the internet, both in China and possibly worldwide. Their latest battlefield will apparently be financial services, as each have won approvals from Chinese authorities to set up privately owned banks. Get the Full Story Complete...
Commerce is going universal. As online, mobile and physical shopping increasingly mesh together, merchants are seizing their chance to deliver a holistic customer experience via multiple channels and mobile devices. One way to go about this strategy is by taking advantage of hyper-local commerce, according...
Not everyone thinks the eBay-PayPal no-fault divorce is the greatest thing to happen to the exchange of goods and services since the replacement of the barter system. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
Western Union is now allowing customers of Walgreens to transfer money domestically through a new Western Union stage-and-pay kiosk model. The kiosks will use the the Walgreens Balance Financial platform. Starting now, customers can send or receive money at almost 8,000 Walgreens and Duane Reade locations...
Just another Tuesday in September. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive...
