Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Ant International Unveils 100 Products to Drive Agentic Financial Operations
September 18, 2026

Ant International has announced an artificial intelligence-native financial stack that includes nearly 100products across payment, account, foreign exchange, treasury and growth operations, the company said in a Friday (Sept. 18) press release. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
Dutch Telecom Builds an AI System for Millions of Customer Calls
September 18, 2026

KPN, the largest telecommunications firm in the Netherlands, is putting agentic artificial intelligence to work where customer service meets one of the industry’s biggest operational challenges: millions of routine conversations that still require time, systems access and human attention. Get the Full Story Complete the...

Artificial Intelligence
AI Agents Are Getting Their Own Bank Accounts
September 18, 2026

Looking to strengthen its bond with merchants, Ant International is getting bank accounts for artificial intelligence agents. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
Security Researchers Use Anthropic’s Claude to Penetrate OpenAI’s Private Software Cache
September 18, 2026

Independent security researchers participating in an OpenAI bug-hunting program used Anthropic’s Claude to gain access to OpenAI’s private cache of software, the Wall Street Journal reported Friday (Sept. 18). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Artificial Intelligence
Is the Enterprise Insurance Market Agentic AI’s Hidden Ceiling?
September 18, 2026

Insurers are in the predictability business. Artificial intelligence is an unpredictable technology. For CFOs and CISOs and their cyber insurance partners, that uncomfortable juxtaposition is becoming harder to ignore as enterprises move from generative AI that produces content toward agentic AI systems that can make...

Artificial Intelligence
State Regulators Give Banks an AI Exam Playbook as Federal Gap Persists
September 18, 2026

State banking regulators are giving financial institutions a clearer view of how examiners may assess artificial intelligence, including generative AI systems that remain outside federal model-risk guidance. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
AI Agents Become the Next Payments Customer
September 18, 2026

Watch more: Digital Shift With Viggo Stenseth of SolvaPay Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
Cloudflare Blocks AI Agents From Ad-Supported Pages
September 17, 2026

Cloudflare has started blocking artificial intelligence agents by default on pages that carry ads, putting the tools consumers use to compare products in direct conflict with the sites those tools need to read. The new preset for ad-supported domains allows search crawlers, refuses AI training...

Artificial Intelligence
Amazon Urges Industry and Government Partnership on AI Safeguards
September 17, 2026

Amazon said artificial intelligence labs should ensure models are safe and fully tested before releasing them but did not call for the industry to slow down, Reuters reported Thursday (Sept. 17). Get the Full Story Complete the form to unlock this article and enjoy unlimited...