Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
United Airlines Blocks AI Bots From Booking Flights
November 11, 2026

United Airlines has instituted a policy preventing personal artificial intelligence agents from accessing its systems to complete flight bookings, according to reporting by The Wall Street Journal. The decision highlights emerging friction between merchants and automated agentic commerce platforms. While AI agents will still be...

Artificial Intelligence
Blackstone’s AI Gets a Voice in Deals, but Not a Vote
November 11, 2026

Blackstone has introduced an artificial intelligence (AI) chief investment officer that reviews nearly every proposed investment alongside its human deal teams, giving AI a formal role in how the world’s largest alternative asset manager evaluates where to deploy capital. The system uses more than 14...

Artificial Intelligence
Meta Taps Former AWS Executive to Lead Infrastructure as AI Spending Surges
November 11, 2026

Meta is replacing a longtime infrastructure executive with a former Amazon Web Services leader as the social media company expands its data center capacity to support its artificial intelligence ambitions. Santosh Janardhan, Meta’s head of infrastructure and co-head of engineering, will leave the company in...

Artificial Intelligence
Google Brings Gemini Live to Apple CarPlay
November 11, 2026

Google is bringing its Gemini artificial intelligence (AI) assistant to Apple CarPlay, extending the company’s conversational AI experience to Apple’s in-car platform and giving iPhone users another way to interact with its services hands-free. The global rollout, announced Wednesday (Nov. 11), brings Gemini Live directly...

Artificial Intelligence
New York Proposes $3 Million Daily Fines for AI Safety Violations
November 11, 2026

New York lawmakers want to make violations of artificial intelligence safety rules considerably more expensive. A bill known as RAISE Act 2.0 would charge frontier AI developers, the companies that build the most advanced AI models, by the day for each violation. Under Senate Bill...

Artificial Intelligence
New York Launches AI Safety Center Ahead of RAISE Act Deadline
November 11, 2026

New York Gov. Kathy Hochul launched a statewide artificial intelligence (AI) research and safety testing initiative on Tuesday (Nov. 10), building independent technical expertise to scrutinize powerful systems as the state prepares to implement its RAISE Act in January. The New York Center for AI...

Artificial Intelligence
Goldman Sees Anthropic Revenue Hitting $685 Billion by 2030
November 11, 2026

Analysts for Goldman Sachs are reportedly projecting Anthropic’s revenue will reach $685 billion by 2030. That’s according to a report Tuesday (Nov. 10) from Bloomberg News, which said this figure strengthens the case for a $1.4 trillion valuation target in the artificial intelligence (AI) startup’s...

Artificial Intelligence
ByteDance Builds Assistant to Take on US AI Labs
November 11, 2026

ByteDance is developing an artificial intelligence agent similar to Meta’s Muse, Bloomberg reported Wednesday (Nov. 11). The effort by the Chinese tech giant could close the gap with AI labs in the United States in the coming years, the report said. ByteDance Co-Founder Zhang Yiming...

Artificial Intelligence
VerticalScope Turns 2 Billion Forum Posts Into AI Shopping Revenue
November 11, 2026

VerticalScope is using artificial intelligence (AI) to turn conversations across more than 1,200 online communities into shopping revenue, as declining search traffic puts pressure on its traditional advertising business. The Toronto-based company, which operates a Reddit-like network of enthusiast forums containing more than 2 billion...