Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Meta Debuts AI Tools to Help Advertisers Find Customers
October 07, 2026

Meta is debuting new artificial intelligence capabilities and campaign tools designed to help advertisers and agencies discover new customers, according to a Tuesday (Oct. 6) announcement on its website. The offerings include an expansion of Meta’s Ads Creative Studio to more advertisers, per the announcement....

Artificial Intelligence
New York City Council Grills AI Giants Over Safety Risks
October 07, 2026

What are the odds that artificial intelligence leads to a disaster? New York City lawmakers asked four of the world’s biggest AI companies that question this week. Not one of them gave a number. The exchange came during a marathon City Council hearing on AI safety on...

Artificial Intelligence
Microsoft Eyes Agentic AI Expansion With New Nvidia Laptop
October 07, 2026

Microsoft is ready to unveil a Nvidia-powered laptop as it works to make Windows a platform for artificial intelligence agents, Reuters reported Wednesday (Oct. 7). Microsoft is trying to show that some of the work that happens in cloud computing centers can be moved to...

Artificial Intelligence
AI Agents Turn Permission Into Payments’ New Control Point
October 07, 2026

Agentic commerce is creating a new transaction type before the payments industry has fully created the rules for accepting it. While payment stacks have become fine-tuned for transaction authorization, agentic commerce inserts a new question. Not, “should this transaction be authorized,” but; “was this machine...

Artificial Intelligence
Meta and Sierra Build Standard for How Personal Agents Interact With Businesses
October 06, 2026

An open standard that defines how personal agents interact with businesses is being developed by Sierra, Meta, Genesys, Instinct, Rocket, Shopify, Stripe and Walmart, Sierra Co-Founders Bret Taylor and Clay Bavor said in a Tuesday (Oct. 6) blog post. Set to be published by the...

Artificial Intelligence
CarMax Lets AI Take the Call, Not the Sale
October 06, 2026

A shopper who calls a CarMax store to ask about hours or whether a car is still on the lot now reaches an artificial intelligence agent first. The agent asks clarifying questions, answers what it can and hands the rest to an associate. CarMax has...

Artificial Intelligence
Anthropic Expands Discounts and Support for Founders
October 06, 2026

Anthropic expanded its Claude Startups program to more founders, the company said via its Claude account in a Tuesday (Oct. 6) post on social platform X. The Claude Startups program is expanding to more founders. Members can get a year of Claude Team, API credits,...

Artificial Intelligence
AI Power Users Spend Like Small Businesses
October 06, 2026

Artificial intelligence (AI) has become a mainstream consumer technology. But paying for it remains a much narrower habit. The consumers who do spend heavily on AI, however, are opening their wallets at levels that look less like entertainment subscriptions and more like business software budgets....

Artificial Intelligence
JPMorgan CEO Warns AI Risks Jumped Tenfold After Mythos
October 06, 2026

JPMorgan CEO Jamie Dimon says cybersecurity risks soared when Anthropic released its Mythos AI model. Threats related to artificial intelligence (AI) “went up 10-fold after Mythos,” Dimon said in an interview Tuesday (Oct. 6) with Bloomberg TV. “AI created vulnerabilities that we didn’t know about, and we always worried about cyber before...