Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
OpenAI Helps Albertsons Expand Its AI-Powered Grocery Offerings
October 05, 2026

Grocery giant Albertsons has teamed with OpenAI to enhance its artificial intelligence (AI) offerings for shoppers and employees. “Digital shopping, store operations, fulfillment, merchandising and customer experience all depend on systems that teams continually build, test and improve,” OpenAI said in a blog post announcing the partnership last week. “Albertsons Cos....

Artificial Intelligence
Constructor Teams With Stripe to Debut Agentic Checkout Tool
October 05, 2026

Product discovery platform Constructor has introduced a new Stripe-integrated agentic commerce offering. Agentic Checkout, announced in a Monday (Oct. 5) news release, is designed to allow both human shoppers and artificial intelligence (AI) agents to find and purchase products within one agent conversation and interface. “More and more shoppers...

Artificial Intelligence
AI Targets Trade Finance’s Paperwork Bottleneck
October 05, 2026

Artificial intelligence is being harnessed to tackle the document review that determines whether a transaction moves forward, one of the most manual parts of trade finance. Software has long been able to scan documents and extract data. But a spate of initiatives show how AI...

Artificial Intelligence
Physical AI Builder RobCo Doubles Valuation to $1 Billion
October 05, 2026

RobCo, a builder of autonomous industrial robotics, topped a $1 billion valuation in an employee secondary share sale, the company said in a Monday (Oct. 5) press release. RobCo’s new valuation is double the one it achieved nine months ago, according to the release. At...

Artificial Intelligence
Businesses Finding It Harder to Predict AI Spending
October 05, 2026

Companies are reportedly finding it increasingly difficult to forecast their AI spending. That’s according to a report Monday (Oct. 5) by The Wall Street Journal (WSJ), which cites one recent study showing that just 11% of almost 400 surveyed businesses could accurately project their artificial intelligence (AI)...

Artificial Intelligence
OpenAI CEO Says AI’s Benefits Are Worth ‘Bad Things Happening’
October 05, 2026

OpenAI’s CEO says the benefits of artificial intelligence (AI) are worth some of its risks. Sam Altman made that argument Sunday (Oct. 4) in an interview with Politico’s Decoded newsletter as he outlined the philosophical differences between his company and the worldview held by rival AI startup Anthropic....

Artificial Intelligence
AI Agents Get to Work in Retail
October 05, 2026

Retail competition used to happen on shelves and screens. AI agents are moving it to data feeds and API endpoints. The retailer with the most machine-readable, real-time product data is the one the agent recommends. Everything else is a visibility problem. That shift is already...

Artificial Intelligence
New AI Czar Jay Clayton Gets 120 Days to Report on Tech’s Risks
October 04, 2026

The White House has reportedly given its artificial intelligence task force 120 days to report on the risks and potential rewards of the technology. That’s according to a report Saturday (Oct. 3) from The Wall Street Journal (WSJ), citing comments by Jay Clayton, the director...

Artificial Intelligence
OpenAI Hires Former White House Cyber Official as Regulators Probe AI Dangers
October 02, 2026

The former leader of artificial intelligence policy at the White House’s Office of the National Cyber Director, Thomas Lind, joined OpenAI, The Information reported Friday (Oct. 2), citing the head of OpenAI’s national security policy team. Lind joined OpenAI this week and will lead cyber...