Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Grassroots Backlash Forces Big Tech to Rewrite Data Center Playbook
August 21, 2026

Grassroots resistance to artificial intelligence (AI) data centers is accomplishing what policymakers have largely failed to do: forcing technology companies, utilities and elected officials to confront who pays for AI’s enormous demands on electricity, water and public infrastructure. Get the Full Story Complete the form...

Artificial Intelligence
Anthropic Aims for Largest-Ever IPO
August 20, 2026

Anthropic expects its initial public offering to reach a record high, equaling or surpassing the one set by SpaceX, Bloomberg reported Thursday (Aug. 20), citing unnamed sources. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
Stripe and Ramp Are Betting on AI Traffic Controllers
August 20, 2026

Stripe is known for processing payments. Ramp is known for managing corporate expenses. But this week, the two companies made almost identical moves: building the layer that decides which artificial intelligence (AI) model gets used. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
AT&T Slashes AI Costs by Adopting Model Routers and Open Source
August 20, 2026

AT&T cut the costs of coding and some other advanced artificial intelligence tasks by as much as 56% by using tools that route employees’ queries to cheaper models when appropriate, The Information reported Thursday (Aug. 20). Get the Full Story Complete the form to unlock...

Artificial Intelligence
Airbnb Tests AI Search After Automating 45% of Support
August 20, 2026

Airbnb is building artificial intelligence into nearly every step of a trip, not just the chatbot. The company’s AI customer-service assistant now resolves nearly 45% of user inquiries without a human agent, up from about a third at the end of last year, operating in...

Artificial Intelligence
Anthropic Plans to Tweak Data Retention Rules After Enterprise Concerns
August 20, 2026

Anthropic plans to modify the data retention policy it announced in June, Bloomberg reported Thursday (Aug. 20), citing an unnamed source. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
Retailers Report AI-Driven Sales and Bigger Baskets in Q2 Earnings
August 20, 2026

It’s early for artificial intelligence shopping tools, but the results are already showing up in bigger orders and more spending, and major retailers said so this earnings season. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
Ant International Recruits Banking Giants for Updated AI Model
August 20, 2026

Ant International says several of the world’s biggest banks are using its new AI model. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Anthropic and OpenAI Split as Massachusetts Pushes Nation’s Toughest AI Safety Rules
August 20, 2026

Anthropic and OpenAI are divided on their views of a Massachusetts proposal that would establish a process in the state for evaluating the safety of artificial intelligence models, Bloomberg reported Thursday (Aug. 20). Get the Full Story Complete the form to unlock this article and...