Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Anthropic Targets Pre-Thanksgiving IPO at $2 Trillion Valuation
October 01, 2026

Anthropic aims to start the formal marketing for its initial public offering as soon as the week of Nov. 9 and begin trading before the Thanksgiving holiday, Nov. 26, Bloomberg reported Thursday (Oct. 1), citing unnamed sources. The company is still considering its plans for...

Artificial Intelligence
Cars24 Turns Test Drive Chatter Into a 35% Sales Lift
October 01, 2026

A test drive at Cars24 lasts about an hour. Buyers raise loan worries, point out problems with the car and ask questions the salesperson may not answer well. Much of it used to go unnoticed. The Indian used-car retailer now records those conversations and uses...

Artificial Intelligence
OpenAI Cracks Down on Insiders Sharing Data With Safety Watchdog
October 01, 2026

OpenAI has “parted ways” with three employees who allegedly shared company information with an organization focused on artificial intelligence safety, the Wall Street Journal reported Thursday (Oct. 1), citing unnamed sources. Asked about the report by the WSJ, an OpenAI spokesperson said, per the report:...

Artificial Intelligence
Microsoft Targets Contact Center Market With Real-Time AI Voice Models
October 01, 2026

Microsoft has launched three new artificial intelligence models that can be used to power customer service agents, multilingual assistants, interactive learning experiences and live captions and voice-driven interfaces, according to a Thursday (Oct. 1) blog post. “Together, they give developers more choice in how to...

Artificial Intelligence
St. Louis Fed Adapts FRED Database for AI Agents
October 01, 2026

Federal Reserve Economic Data (FRED) has introduced a FRED MCP Connector that uses the Model Context Protocol (MCP) to simplify connecting FRED data with artificial intelligence systems, Federal Reserve Board Governor Christopher J. Waller said Thursday (Oct. 1). In a speech delivered during FRED Con...

Artificial Intelligence
Federal Appeals Court Deals Blow to Use of Copyrighted Works to Train AI
October 01, 2026

The 3rd Circuit Court of Appeals handed down a ruling Tuesday (Sept. 29) that Ross Intelligence’s use of copyrighted material to train its legal artificial intelligence search engine was not fair use and affirmed a lower court’s grant of summary judgment to Thomson Reuters. The...

Artificial Intelligence
Hacking Is Getting Cheaper Faster Than Enterprises Can Make Software Safer
October 01, 2026

Enterprises are spending heavily to make software capable of acting autonomously across increasingly valuable company systems. But the return on that investment depends on giving those systems authority. And authority creates exposure. Companies are connecting artificial intelligence tools to code repositories, cloud infrastructure, corporate databases...

Artificial Intelligence
Barclays Accelerates AI Rollout With Anthropic’s Claude Code
October 01, 2026

British universal bank Barclays expects half of its developers to be using Anthropic’s agentic artificial intelligence coding tool Claude Code by the end of the year, and most of them to be using it by the end of 2027, Anthropic said in a Thursday (Oct....

Artificial Intelligence
Agentic AI Turns Transit Data Into More Targeted Decisions
October 01, 2026

A bus route can look healthy on paper while struggling in the streets. In Salvador, Brazil, researchers found that broad measures of passenger demand could obscure differences from one part of a route to another. Their agentic artificial intelligence system, SUNTInsight, was designed to let...