Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
AppFolio Debuts AI Upgrades to Real Estate Tech Platform
September 29, 2026

Real estate technology company AppFolio has introduced new artificial intelligence (AI)-focused upgrades to its platform. The updates, announced Tuesday (Sept. 29) at the company’s annual FUTURE conference, are centered around AppFolio Realm-X and the AppFolio Performance Platform. “The Performance Platform already holds each customer’s permissions, policies, workflows,...

Artificial Intelligence
5 Things CFOs and CISOs Need to Know About Nvidia’s AI Safety Push
September 29, 2026

The next enterprise artificial intelligence breakthrough could be the ability to stop an AI agent before it makes an expensive mistake. Or a hundred of them all at once. Nvidia’s newly launched Open Agent Safety Platform, announced Monday (Sept. 28), brings that distinction into sharper...

Artificial Intelligence
Anthropic’s IPO Filing Puts a $518 Billion Price Tag on AI Ambition
September 29, 2026

Artificial intelligence’s most anticipated initial public offering (IPO) prospectus puts numbers to a company the market has only been able to guess at. Anthropic has raised more than $125 billion privately since its founding five years ago, and the filing is the first look at...

Artificial Intelligence
P&G Takes Its AI Scrap Killer Global
September 29, 2026

Procter & Gamble is expanding an artificial intelligence (AI) quality inspection system across its manufacturing operations worldwide, turning a tool that proved itself on individual lines into standard equipment for the whole company. The system, built with Siemens, inspects every product in real time at...

Artificial Intelligence
OpenAI Shelves New Model Due to Safety Worries
September 29, 2026

OpenAI is reportedly cancelling the release of its next AI model due to safety concerns. That’s according to a report Monday (Sept. 28) by the Wall Street Journal (WSJ), which calls this one of the clearest indicators to date that agentic AI troubles could slow...

Artificial Intelligence
Anthropic IPO Plans Show $518 Billion in Projected Spending 
September 29, 2026

Anthropic’s IPO prospectus shows the company wagering that AI will have a larger impact on the world than electricity. That’s according to a report Monday (Sept. 28) from Reuters, which had gotten a look at the artificial intelligence (AI) startup’s initial public offering (IPO) plans....

Artificial Intelligence
CFOs Pay a Price for Every Disconnected Payment System
September 29, 2026

Watch more: What’s Next in Payments With Tungsten Automation’s Andrew Ng The problem with fragmented payments infrastructure is usually described as technical debt. For today’s chief financial officers, it is becoming one of financial duplication. Separate payment systems tend to accumulate separate controls, approval processes,...

Artificial Intelligence
Enterprises See Bigger AI Payoffs When It Becomes Daily Practice
September 29, 2026

Artificial intelligence has reached nearly every part of the large companies surveyed by PYMNTS Intelligence, but its place in the daily workflow varies from one business function to another. The September report “AI at Work: Why Deeper Enterprise Use Produces Stronger Returns” found that the...

Artificial Intelligence
Florida Asks Judge to Stop OpenAI Model Development Over Safety Risks
September 28, 2026

Florida Attorney General James Uthmeier asked a court Monday (Sept. 28) to stop OpenAI from developing new models until independent safety guardrails are in place. Uthmeier filed a motion asking a court for a temporary injunction against OpenAI and its CEO, Sam Altman, the Office...