Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
AI Is Cracking Open Banking Before Quantum Gets the Chance 
April 13, 2026

The constraints of human expertise were what traditionally created a natural ceiling on the pace of cyber threats. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
The Human Problem Behind Every Failed AI Investment
April 13, 2026

Money is moving. Tools are live. Artificial intelligence (AI) sits at the top of virtually every C-suite priority list. So why are so few organizations seeing returns? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
Walmart, Tesco and Albertsons Turn Dinner Questions Into Instant Carts
April 13, 2026

Grocery shopping has always started with a question: what’s for dinner? Retailers are trying to make sure it ends with them. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
Scotiabank Equips Global Staff With New Scotia Intelligence AI
April 13, 2026

Scotiabank has launched a unified enterprise approach designed to equip the bank’s employees with data and artificial intelligence (AI) capabilities. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
Citi Arms Wealth Advisors With 4 AI Tools to Cut Busywork
April 13, 2026

Citi has deployed four artificial intelligence (AI) tools across its wealth division, one for clients and three for advisors, each designed to shrink the distance between raw data and advice. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
AI Arrives at Augusta and Fans Are Winning
April 13, 2026

The Augusta National Golf Club is defined by traditions that do not change. At the 90th Masters Tournament, the fan experience did. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
OpenAI Touts Amazon Partnership in Shift Away From Microsoft
April 13, 2026

OpenAI is reportedly enjoying the fruits of its partnership with Amazon. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Artificial Intelligence
How AI Is Rewriting Credit Decisioning in Real Time
April 13, 2026

For decades, credit and payment decisions have relied on static scorecards and rigid “if-then” rules built for a slower payments environment. That model is now under strain. As transactions move across digital channels in real time, issuers must evaluate risk, intent and context instantly—not after...

Artificial Intelligence
Enterprise AI Moves Beyond Chatbots Into Decisions and Workflows
April 13, 2026

Agentic AI for consumers and shopping seems to be in a holding pattern as merchants and LLMs catch up with the technology and security issues. No surprise then that the past week has seen a spate of enterprise AI developments in The Prompt Economy. Get...