Bain Capital Hires Keri Gohman As Operating Partner

Bain Capital Ventures announced it has hired FinTech industry veteran Keri Gohman as an operating partner.

Gohman will work across the firm’s FinTech portfolio to provide strategic counsel, as well as partner with leadership teams to boost business growth.

“Keri is a powerhouse — a proven leader who has spent her entire career reinventing financial services and helping organizations solve global challenges,” Matt Harris, partner at Bain Capital Ventures, said in an emailed press release. “Having been a FinTech geek for more than two decades, there has never been a more exciting time for our industry as financial technology infiltrates nearly every aspect of our lives. We’re lucky to have Keri join us at this pivotal moment, as we continually strive to be the best strategic long-term partner to founders.”

Bain Capital Ventures has invested $600 million across more than 30 FinTech startups over the past seven years, including AvidXchange, IEX, Justworks and Passport. The company’s most recent investments include Finix, Harness Wealth, SmartRent and Ribbon, as well as follow-on investments in Acorns, Flywire, IEX and OpenFin.

“It’s a rare opportunity to join such a talented team with one of the most successful FinTech practices in the investing ecosystem,” said Gohman. “The firm’s ability and commitment to helping founders at any stage in their lifecycle was particularly compelling — from a partnership that has such depth of domain expertise and operating experience, to the global access and connections through Bain Capital. For founders this is gold, and I can’t wait to leverage my knowledge and background to help the team identify new opportunities and drive value for our portfolio companies.”

With more than 20 years of experience, Gohman most recently was chief platform business officer at Xero. Prior to that, she was executive vice president and general manager of Capital One’s small business bank and held senior roles at Intuit and General Electric Financial Assurance.


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Staying home 24/7 has consumers turning to subscription services for both entertainment and their day-to-day needs. While that’s a great opportunity for providers, it also presents a challenge — 27.4 million consumers are looking to cancel their subscriptions because of friction and cost concerns. In the latest Subscription Commerce Conversion Index, PYMNTS reveals the five key features that can help companies keep subscribers loyal despite today’s challenging economic times.