NCino expanded the omnichannel functionality of its Consumer Banking Solution for banks and credit unions. The expansion helps bankers interact with consumers where and how those customers want to engage, the provider of cloud banking for the global financial services industry said in a Monday (April 1) press release. “We’ve...
Japanese conglomerate Rakuten is considering merging its financial operations into one unit. The plan, announced Monday (April 1), would consolidate the company’s bank, insurance, securities, and card company and other Fintech businesses into one group. “This decision is based on the belief that enhancing the...
Jacqueline White, president of i2c, told PYMNTS in an interview that financial services have undergone a seismic shift in recent years. When the pandemic hit, banks of all sizes were already on a trajectory toward modernization and their own respective digital transformations, she said. Those initiatives...
The financial services landscape is an inherently customer-centric one. Within it, the winds of change around customer behavior and expectations about their banking relationships and financial journeys have been blowing stronger than ever. “Consumers have come to expect a lot of capabilities in the palm...
Eric Foust, VP of Banking Partnerships, North America at Trustly, said that in the wake of the pandemic, consumers are looking toward banks to deliver the same ease of use and personalization that’s been a hallmark of eCommerce. The great digital shift, he said, has been...
Jim McCarthy, CEO of Thredd, said in a recent interview that banks have to break down their walled gardens to give customers what they truly want. “Most of the world has become digital first,” he said of financial services firms in general. “And the front...
Regions Bank is launching education programs to coincide with Financial Literacy Month in April. The effort, announced in a Monday (March 25) press release, will include online seminars, events at branches and chances for consumers to get free personalized advice for creating and monitoring financial goals through the Regions...
Peoples Financial Services Corp. and FNCB Bancorp have received shareholder approval for their previously announced plans to merge. This approval was given Friday (March 22) at special meetings of the companies’ respective shareholders, Peoples and FNCB said in a Friday press release. The closing of the proposed...
Michael Hsu, acting comptroller of the currency at the Office of the Comptroller of the Currency (OCC), recently voiced support for a new proposal by Federal Deposit Insurance Corp. (FDIC) to apply additional scrutiny when reviewing bank mergers that will result in combined assets that exceed $100 billion. Hsu on Thursday...
