
Subscription Commerce Conversion Index: Subscribers Seek Affordability and Convenience
Retail Subscriptions Plummet as Subscribers Cut Nonessential Offerings
For the latest edition of the “Subscription Commerce Conversion Index: Subscribers Seek Affordability And Convenience,” a collaboration with sticky.io, PYMNTS surveyed 2,163 U.S. consumers to examine which subscriptions they are adding or discarding — and discover the features that drive long-term loyalty
Inside the November Index
- 76%: Share of subscribers very or extremely likely to cancel a subscription who will do so based on savings offered by subscription over outright purchase
- 90%: Portion of consumers very or extremely likely to add a subscription who see free-to-subscribe plans as important to their choice
- 34%: Share of consumers canceling subscriptions due to a desire to reduce expenses
Subscription Commerce Report
-
The Retail Subscription Features That Make Top-Performing Merchants
-
The Replenish Economy: A Household Supply Deep Dive
-
The Impact of Subscription Models on Consumer Choice
-
How Retail Subscription Merchants Can Win and Retain High LTV Customers
-
The Loyalty Factor
-
Bridging the Gap Between Subscription Conversion and Retention
-
Subscription Commerce Conversion: The Challenge Of Cheaters
-
Subscription Commerce Conversion Index – July 2022
-
Subscription Commerce Conversion Index – May 2022
-
Subscription Commerce Conversion Index: The Exclusive Access Effect Edition
-
Subscription Commerce Conversion Index – September 2021
-
Subscription Commerce Conversion Index – June 2021
-
Subscription Commerce Conversion Index – April 2021