The first wave of lockdowns in the United States put consumers’ lives – and their menus – on reset. Working professionals no longer had the option of going out on their lunch breaks, while parents suddenly found themselves having to cook for their families three...
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Chipotle Mexican Grill has invested in autonomous delivery company Nuro as part of the firm’s Series C funding round, the restaurant chain announced Thursday (March 25). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
In this month’s edition of PYMNTS’ Order to Eat Tracker, created in collaboration with Paytronix, Andrew Rebhun, vice president and digital officer at El Pollo Loco, explained how the chain uses artificial intelligence (AI) to personalize its rewards program, enhance customer spending and foster loyalty....
With 84 percent of consumers spending their money on merchants that personalize their offerings, it’s no wonder why quick-service restaurants (QSRs) are eager to give their loyalty programs a personal touch. In the Order To Eat Tracker, Andrew Rebhun, vice president and digital officer at...
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The March 2021 edition of Delivering on Restaurant Rewards, a PYMNTS and Paytronix collaboration, fifth in this special series, probes how independent restaurants in the U.S. have either walked off the painful COVID hit — or walked off the stage entirely because of it. Get the...
Over the last year, quick-service restaurant (QSR) chains have been noting two major shifts in consumers’ appetites: increased interest in “wholesome” foods and in indulgent comfort foods. The rapidly growing restaurant company WOWorks, formed in December as a holding company for Centre Lane Partners, LLC,...
