AI Agents in the Enterprise
AI Agents in the Enterprise
September 26, 2025  |  Artificial Intelligence

Agentic AI is starting to move from concept to deployment in corporate finance. In a PYMNTS Intelligence phone survey of 60 verified chief financial officers...

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Tariff Turbulence Splits Middle Market as Confidence Rises
Tariff Turbulence Splits Middle Market as Confidence Rises
September 12, 2025  |  B2B Payments

The latest PYMNTS Intelligence Certainty Monitor shows U.S. middle-market firms straddling two realities: They are more confident than they were in the spring about adapting...

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Main Street SMB Confidence Rises While Cash Flow Strain Lingers
Main Street SMB Confidence Rises While Cash Flow Strain Lingers
September 05, 2025  |  PYMNTS Data Lab

Drawn from the latest wave of PYMNTS Intelligence’s “SMB Growth Monitor,” this data book distills the seven metrics that matter most for banks, acquirers and...

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Gen Z Financial Habits Put Debit, Wallets and Influencers in Charge
Gen Z Financial Habits Put Debit, Wallets and Influencers in Charge
August 29, 2025  |  Consumer Insights

Generation Z isn’t overturning financial habits so much as moving them onto digital rails. They save more of their income than older generations, but store...

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The Two Faces of AI: Gen AI’s Triumph Meets Agentic AI’s Caution
The Two Faces of AI: Gen AI’s Triumph Meets Agentic AI’s Caution
July 25, 2025  |  Artificial Intelligence

Generative artificial intelligence (gen AI) has rapidly become an indispensable tool for chief financial officers at enterprise-level companies, delivering significant returns and earning profound trust...

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Customer Metrics Define the Anatomy of Excellence for Card Issuing
Customer Metrics Define the Anatomy of Excellence for Card Issuing
July 18, 2025  |  Banking

Achieving best-in-class status as a modern card issuer is paramount for sustained growth and profitability. This detailed analysis, based on a recent PYMNTS Intelligence and...

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GenAI’s Evolving Role in the Enterprise Reset
GenAI’s Evolving Role in the Enterprise Reset
June 20, 2025  |  Artificial Intelligence

In an era defined by persistent volatility and cost pressures, large US firms are undergoing a significant operational reset, with artificial intelligence playing an increasingly...

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Clicks, Care & Copays—How Each Generation Navigates Digital Healthcare
Clicks, Care & Copays—How Each Generation Navigates Digital Healthcare
June 13, 2025  |  Healthcare Financing

From online doctor visits to AI-powered symptom checkers, the healthcare journey is increasingly digital. Yet not every patient walks the same path. PYMNTS Intelligence’s latest...

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Decoding BNPL Users: Necessity, Convenience and Risk Signals
Decoding BNPL Users: Necessity, Convenience and Risk Signals
June 06, 2025  |  BNPL

Buy now, pay later (BNPL) has become an increasingly integrated part of the U.S. consumer payment landscape, with a significant share of consumers reporting active...

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