The PYMNTS Commerce Connected series, in partnership with First Data, now Fiserv, is designed to give readers an overview of the latest developments, data and trends from around the connected commerce space. Each issue of the Playbook will cover the major news and trends from connected commerce players, and will include a data-driven deep dive into various retail segments and industries.
Inside the Playbook
- Netflix added 6.4 million subscribers in 2018 and now has more than 137 million global customers
- Eighty percent of consumers’ interactions will be handled by AI in 2023
- A deep dive on digital services and their impact