Delivering On Restaurant Rewards

NEW DATA: Loyalty Programs Help Independent Restaurants Boost Customer Spend Forty-five percent of independent sit-down restaurant customers would spend more if those eateries offered loyalty programs. In the March edition of Delivering On Restaurant Rewards, PYMNTS surveyed 2,130 consumers to learn which loyalty-focused and digital features give independent restaurants a competitive edge in a post pandemic world.
Inside the March study:
  • 45 percent: Share of independent restaurant customers' total food spending that is made online
  • 16 percent: Portion of independent restaurant customers who have switched to ordering online since the pandemic began
  • 45 percent: Share of independent restaurant customers who would spend more if offered loyalty programs

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    Paytronix Restaurant Innovation Series

    Restaurant Readiness
    Digital Divide: The Move To The Metaverse
    Digital Divide: Technology, Customer Service And Innovation In The Restaurant Industry
    Digital Divide: Technology, The Metaverse And The Future Of Dining Out
    Digital Divide: The Key Factors That Drive Restaurant Choice
    Digital Divide: Regional Variations In US Food Ordering Trends And Digital Adoption
    Digital Divide: How High-Tech Consumers Connect To Subscription And Loyalty Offerings
    Digital Divide: Restaurant Subscribers and Loyalty Programs
    The Restaurant Friction Index
    Digital Divide: Technology As A Catalyst For Restaurant Purchases
    Digital Divide: Minding The Loyalty Gap
    Digital Divide: Delivery Service Aggregators And The Digital Shift
    Digital Divide: Aggregators and High-Value Restaurant Customers
    Digital Divide, Aggregators: The Cost of Convenience
    Delivering On Restaurant Rewards
    Restaurant Readiness
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Restaurant Readiness
    Delivering On Restaurant Rewards