Delivering On Restaurant Rewards

NEW DATA: Pandemic-Related Health Concerns Shape Consumers' Food Ordering Habits Twenty-four million consumers have shifted to ordering food online for health-related reasons – and 32 million more who don’t share those concerns are ordering more online too. In the May edition of Delivering On Restaurant Rewards, PYMNTS surveys a national sample of 2,205 consumers to examine how the convenience of online ordering is changing ordering preferences even as on-site dining picks up.
Inside the May study:
  • 39 percent: Share of consumers whose primary pandemic worries pertain to their health
  • 50 percent: Portion of consumers primarily concerned about the pandemic’s economic impact who use loyalty programs
  • 33 percent: Share of consumers who would spend more on food orders if offered loyalty programs

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    Paytronix Restaurant Innovation Series

    Restaurant Readiness
    Digital Divide: The Move To The Metaverse
    Digital Divide: Technology, Customer Service And Innovation In The Restaurant Industry
    Digital Divide: Technology, The Metaverse And The Future Of Dining Out
    Digital Divide: The Key Factors That Drive Restaurant Choice
    Digital Divide: Regional Variations In US Food Ordering Trends And Digital Adoption
    Digital Divide: How High-Tech Consumers Connect To Subscription And Loyalty Offerings
    Digital Divide: Restaurant Subscribers and Loyalty Programs
    The Restaurant Friction Index
    Digital Divide: Technology As A Catalyst For Restaurant Purchases
    Digital Divide: Minding The Loyalty Gap
    Digital Divide: Delivery Service Aggregators And The Digital Shift
    Digital Divide: Aggregators and High-Value Restaurant Customers
    Digital Divide, Aggregators: The Cost of Convenience
    Delivering On Restaurant Rewards
    Restaurant Readiness
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Delivering On Restaurant Rewards
    Restaurant Readiness
    Delivering On Restaurant Rewards