How Business Uncertainty Is Forcing a New CFO Playbook

How Business Uncertainty Is Forcing a New CFO Playbook
How Business Uncertainty Is Forcing a New CFO Playbook
January 29, 2026  |  Business

For middle-market firms, 2025 brought intense business uncertainty. The threat, and then actuality, of tariffs dominated the economic environment, with flip-flopping policy signals making it...

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Agentic AI Breaks Out of the Lab and Into the Org Chart
Agentic AI Breaks Out of the Lab and Into the Org Chart
January 23, 2026  |  Artificial Intelligence

Artificial intelligence has moved rapidly from experimentation to execution inside large enterprises. New PYMNTS Intelligence data from the latest CAIO Report shows that firms have...

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Running on Empty: How Paycheck-to-Paycheck Living Turns Small Shocks Into Big Crises
Running on Empty: How Paycheck-to-Paycheck Living Turns Small Shocks Into Big Crises
January 22, 2026  |  Consumer Insights

Double-digit inflation for groceries like beef and coffee, a cooling job market and accelerating monthly costs for utilities, insurance and housing are exerting persistent financial...

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Consumer Financial Stress Is Changing the Rules of Shopping and Payments
Consumer Financial Stress Is Changing the Rules of Shopping and Payments
January 16, 2026  |  Consumer Insights

Rising financial pressure is no longer just a background condition for many United States consumers. It is actively reshaping where they shop, how they pay...

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From Assistive to Agentic AI: Consumers Wade Into Autonomous Commerce
From Assistive to Agentic AI: Consumers Wade Into Autonomous Commerce
January 09, 2026  |  Artificial Intelligence

In the December edition of the Agentic AI Report, PYMNTS Intelligence found that many consumers had begun tasks using artificial intelligence in some capacity. Some...

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Buy Now, Pay Later Powers the Experience Economy
Buy Now, Pay Later Powers the Experience Economy
January 09, 2026  |  BNPL

This data book is based on a PYMNTS Intelligence survey conducted from Nov. 17, 2025, to Dec. 12, 2025, and includes 3,937 consumer responses. The...

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The New Checkout: Crimped Consumers Lean Into Online Retail and Digital Wallets
The New Checkout: Crimped Consumers Lean Into Online Retail and Digital Wallets
January 08, 2026  |  Consumer Insights

Many consumers are under significant financial stress. Tariffs on everything from clothing to toys to cars are costing the average household $1,700 per year, according...

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Agentic AI Breaks Out of the Sandbox
Agentic AI Breaks Out of the Sandbox
January 07, 2026  |  Artificial Intelligence

The debate inside companies over whether to adopt agentic AI is closing. The core question now centers on how quickly enterprises will hand over the...

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How Consumers Are Rebuilding Daily Life Around AI
How Consumers Are Rebuilding Daily Life Around AI
January 05, 2026  |  Artificial Intelligence

Artificial intelligence is moving past novelty, becoming a routine tool for millions of consumers. The latest PYMNTS Intelligence Agentic AI Report shows that AI is...

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