Direct-to-consumer (D2C) subscription brands felt the sting of inflation in 2022, a beatdown that has set up a sector reset in 2023. According to the November “Subscription Commerce Conversion Index: Subscribers Seek Affordability and Convenience,” a PYMNTS and sticky.io collaboration, merchant performance, as measured by...
Freshly is halting direct-to-consumer (D2C) meal deliveries as economic challenges rack the company and the broader meal delivery industry. The meal delivery company updated its website to reflect the change Friday (Dec. 23). “It is with a heavy heart that we announce the Freshly meal...
The love affair with grocery delivery subscriptions may be peaking, a trend that could benefit Walmart. This, as PYMNTS’ report, “How the World Does Digital: Different Paths to Digital Transformation,” collected data from 30,174 individuals across 11 countries and showed a 4.5% sequential reduction in...
As restaurants compete for consumers’ loyalty, earn-and-burn rewards programs may not be enough. Consequently, more brands around the world are turning to subscription and membership models to drive frequency. For instance, last week, France’s Italian-style chain Del Arte, which has about 200 restaurants, kicked off...
Subscription merchants are turning to tech to help reduce credit card chargebacks that eat up revenue and increase churn. The latest “Subscription Commerce Conversion Index: Subscribers Seek Affordability And Convenience,” a PYMNTS and sticky.io collaboration, found that 22% of subscribers think it is very or...
With data showing consumers cutting back retail subscriptions, merchants must rethink how to reduce churn. And with more subscribers reining in spending, sticky.io President and CEO Brian Bogosian said the “do I really need this” scrutiny over keeping or dumping a subscription cannot be taken lightly. “I think that...
Research shows consumers are dropping retail subscriptions, yet coffee is in its own category. One part essential commodity, one part affordable luxury, consumers’ caffeine fix is not to be messed with, but that demand is also not to be taken for granted, especially with the...
Twitter will resurrect its Twitter Blue subscription service this week, with Apple users paying more. The social media platform said on its own Twitter account that the service will resume Monday (Dec. 12) for $8 per month on the web — or $11 per month...
Blue Apron has announced that it is laying off about 10% of its corporate staff. The meal kit company shared the news in a press release Thursday (Dec. 8) in which it also stated that it intends to reduce expenses by around $50 million in 2023 relative to...