Subscription fitness is sweating it out as exercise fans return to in-person studios and online workouts wane, necessitating innovation. During a PYMNTS On the Agenda discussion, Simone De La Rue, founder and CEO of Body By Simone (BBS), and Trace Galloway , chief strategy officer...
As consumers reprioritize their bill payments, PYMNTS data shows digital media subscriptions are often skipped. The Context Payment issues are a major problem for subscription businesses, accounting for almost half of all churn, as FlexPay CEO Darryl Hicks told PYMNTS’ Karen Webster in an interview....
The London-based tech subscription startup Raylo has secured a £110 million ($135.64 million) loan. As reported by tech funding news on Tuesday (Jan. 31), the debt facility is provided by NatWest bank and Quilam Capital. According to the article, Raylo will use the funds to...
As consumers reduce their monthly spending, PYMNTS data reveals many prioritize tangible products over certain services. The Context As consumers make difficult choices about which recurring payments stay and which they have to cut out, they are more interested in getting physical products than they...
If customer churn is an inevitable reality within the subscription industry, than involuntary churn is, perhaps, its unavoidable and unwanted cousin. Often the result of easily fixable failed payments, involuntary churn angers consumers who experience service interruptions because a streaming service or retail subscription merchant...
FINN has launched its car subscription service for businesses in the United States. This business-to-business (B2B) service, which is already offered in Germany, allows businesses to access six- or 12-month contracts and dedicated customer success managers, FINN said in a Thursday (Jan. 26) press release....
The electric car subscription service Onto has secured a £100 million ($123.9 million) credit line. The London-based firm announced the new facility in a blog post on Wednesday (Jan. 25), stating that it will use the funds to expand its fleet of electric vehicles (EVs). The facility...
As subscriptions feel the churn, PYMNTS data shows that many are losing ground to competitors. The Context With subscription commerce taking over many of consumers’ daily routines, from how they get their food each day to how they get from place to place, companies in...
It’s been a tough time for subscription businesses, especially for direct-to-consumer (D2C) companies focused on retail. PYMNTS’ research noted that the average subscription per retail subscriber dropped in September to 2.9, its lowest level since July 2021. We also measured a 2% dip in the share of consumers...