Subscriptions

Subscriptions
Card Networks, FinTechs Help Consumers Navigate Subscriptions Maze
April 03, 2024

From Netflix and Spotify to Amazon Prime, it’s increasingly common for consumers to maintain multiple subscriptions. However, juggling these subscriptions across a web of apps can be challenging, especially when each platform has its own terms and conditions, potentially resulting in unexpected charges, even after...

Subscriptions
Discount Refill Subscribers Demand Flexibility
March 26, 2024

Across retail subscribers, those who participate in discount refill programs are disproportionately likely to demand the option to switch it up when they need to, PYMNTS Intelligence research reveals. By the Numbers The PYMNTS Intelligence report “The Impact of Subscription Models on Consumer Choice,” created...

Subscriptions
Coupang Eats Taps Free Delivery Subscription Model as Aggregators Drive Frequency
March 26, 2024

Coupang has become the latest to offer a fee-free fulfillment subscription through its on-demand delivery aggregator — a move that comes as key players in the space around the world turn to paid memberships to drive frequency amid consumers’ hesitation to pay the premium for convenience....

Subscriptions
Paid Subscriptions Credited for Spike in Recorded Music Revenues
March 22, 2024

Global recorded music revenues exploded in 2023, thanks mainly to a surge in paid streaming subscribers. According to The IFPI Global Music Report, revenues from recorded music worldwide were up 10.2% last year to $28.6 billion, surpassing 2022’s 9% increase and marking the ninth consecutive...

Subscriptions
Subscription Merchants Alienate Their Best Customers With Excessive Marketing
March 15, 2024

To maintain the loyalty of retail subscriptions’ best customers, PYMNTS Intelligence findings show, it is essential to maintain a light touch. By the Numbers The report 2023 “The Subscription Commerce Readiness Report: The Loyalty Factor,” a collaboration between PYMNTS Intelligence and sticky.io, draws from a census-balanced survey...

Subscriptions
D2C Food Subscriptions Drive Loyalty by Courting Pet Parents
March 08, 2024

As direct-to-consumer food providers compete to become more relevant in consumers’ day-to-day lives, ButcherBox is expanding its reach into pet food, creating more occasions for its customers. The D2C meat and seafood brand launched its ButcherBox For Pets line Feb. 27. ButcherBox founder and CEO Mike Salguero discussed in an...

Subscriptions
LinkedIn Sees 25% Leap in Subscriptions While Adding AI Tools
March 07, 2024

LinkedIn’s premium subscription segment reportedly earned $1.7 billion in revenue in 2023. During the same year, the social networking platform for professionals saw a 25% leap in the number of premium subscribers, Reuters reported Thursday (March 7), citing its interview with LinkedIn Chief Operating Officer Dan Shapero.  LinkedIn,...

Subscriptions
Spotify Expands Audiobook Offerings as Competitive Pricing Drives Consumer Engagement
March 05, 2024

With more readers turning to digital platforms for their literary fix, demand for audiobooks continues to soar.  Against this backdrop, subscription services are seizing the opportunity to capitalize on this growing trend as part of broader efforts to secure subscribers’ long-term loyalty. Spotify’s recent rollout...

Subscriptions
Ordergroove Launches Subscription Bundle Suite to Offer Flexibility
February 21, 2024

Subscription solutions company Ordergroove is introducing the Ordergroove Bundles Suite, which allows merchants to be more flexible in catering to diverse subscriber preferences. Through a suite of application programming interfaces (APIs), retailers can provide their customers with high-value subscription bundle experiences, including Fixed Kits, Build...