To safeguard its shoppers from having their tips reduced to zero when customers receive their groceries, Instacart is modifying its tipping process after shopper complaints....
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After reports that eCommerce delivery platforms are allowing consumers to “tip bait,” four U.S. senators are asking the Federal Trade Commission (FTC) to look at...
Instacart, the online grocery marketplace, has added a safety app to ensure its shoppers are protected amid the COVID-19 pandemic, the San Francisco-based company announced...
Since PYMNTS began publishing the Provider Ranking of delivery aggregators way back in February, everything has changed. Get the Full Story Complete the form to...
Within a 30-day period, Instacart has hired 300,000 more people, instituted mandatory wellness checks and stepped up efforts to ensure the safety of its workforce....
Due to increasing customer demand for household goods, grocery and personal healthcare delivery, Instacart said it has rolled out a new prescription delivery service with Costco. The...
Freelancers worldwide found themselves impacted by the new coronavirus as it shuttered businesses and stalled payments, with many gig workers now fulfilling critical roles to...
Some Instacart customers have begun pulling a nasty trick, changing large tips to the shoppers to much lower amounts or even $0 after the fact,...