(source: en.wikipedia.org)
Shopify is calling in reinforcements as eCommerce solution providers aim to equip brands and retailers to hold their own against Amazon. Cognizant, which provides digital solutions, technology...
Discover Financial Services has collaborated with Google Cloud to provide generative artificial intelligence (AI) tools to Discover’s contact center agents. The rollout of the GenAI...
Mastercard realigned its organizational structure to support its strategic priorities and position itself for “the next era of growth.” The realignment centers on three teams: Core...
Growing up in Kathmandu, Nepal, Sameer Maskey did not experience the internet until the age of 19. Yet 15 years after that first encounter, he...
Artificial intelligence (AI) is bringing unimaginable opportunities and efficiencies to nearly every sector. However, those opportunities and efficiencies also come with their own controversies and...
Amazon is scaling back its artificial intelligence (AI) system that lets customers leave stores without having to provide payment, and experts say there are lessons to...
Klarna is seeing generative artificial intelligence improve its margins, as buy now, pay later (BNPL) firms turn to new digital capabilities to address their profitability challenges....
Bank of America’s virtual financial assistant, Erica, is now engaging with clients 2 million times per day. Clients’ use of the virtual assistant has accelerated since...
Chinese conglomerate Alibaba is reportedly offering steep price cuts to its cloud customers. These markdowns — as high as 59% and aimed at customers from the U.S. to Singapore...