automation

Automation is the technology by which a process or procedure is performed with minimal human assistance.

Source: en.wikipedia.org

Costco Trusts AI to Reorder Drugs. Most Retailers Won’t
Costco Trusts AI to Reorder Drugs. Most Retailers Won’t
November 13, 2026  |  Retail

A pharmacy that runs out of a drug loses the prescription. A pharmacy that overpays a supplier loses the margin. Costco put artificial intelligence (AI)...

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AI Agent Emily Books, Bills and Refills for MUSC Health
AI Agent Emily Books, Bills and Refills for MUSC Health
November 12, 2026  |  Healthcare

Patients call a hospital to move an appointment, refill a prescription or ask about a bill. At MUSC Health, those calls frustrated patients and strained...

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United Blocks AI Agents as Airbnb and OpenAI Build Their Own
United Blocks AI Agents as Airbnb and OpenAI Build Their Own
November 12, 2026  |  Travel Payments

Airlines and travel booking platforms are splitting over whether to allow third-party artificial intelligence (AI) agents to handle reservations or build their own assistants to...

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AI Changes the Work, but Trust Remains Essential 
AI Changes the Work, but Trust Remains Essential 
November 12, 2026  |  Opinion

Automating one part of finance doesn’t ensure information and decisions carry through to the next, Tungsten Automation SVP and GM, AP and Payments John Gibbon writes...

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Online Travel Agencies’ Shares Drop Following OpenAI Acquisition of Travel Startup Odessia
Online Travel Agencies’ Shares Drop Following OpenAI Acquisition of Travel Startup Odessia
November 10, 2026  |  Artificial Intelligence

Shares of major online travel agencies tumbled Tuesday (Nov. 10) after artificial intelligence (AI) developer OpenAI acquired automated travel platform Odessia, Seeking Alpha reported. The...

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EU Draft Law Links AI Shopping Agents’ Autonomy to Commercial Incentives
EU Draft Law Links AI Shopping Agents’ Autonomy to Commercial Incentives
November 10, 2026  |  Artificial Intelligence

A leaked draft of the European Union’s Digital Fairness Act could make an artificial intelligence (AI) shopping agent’s commercial incentives determine how autonomously it is...

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Grok Bot Calls Customer Service, but Humans Remain on the Hook
Grok Bot Calls Customer Service, but Humans Remain on the Hook
November 09, 2026  |  Artificial Intelligence

Businesses have artificial intelligence (AI)-powered agents on their customer service lines, and customers now have an agent to make the call for them. Disputing a...

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How Large US Companies Put AI Agents to Work
How Large US Companies Put AI Agents to Work
November 05, 2026  |  Artificial Intelligence

AI agents have crossed the company threshold. Getting permission to do the work is taking longer. “The Agentic Edge Index: How Leading Companies Put AI...

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Humanoid Robot Makers Track Output but Not Payback
Humanoid Robot Makers Track Output but Not Payback
November 03, 2026  |  Artificial Intelligence

The robotics industry has measured progress by machines shipped, tasks demonstrated and hours logged. China’s AGIBOT is proposing a different benchmark: how much useful work...

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