AWS

Millennials Value Personalized Offers the Most
Millennials Value Personalized Offers the Most
January 16, 2024  |  Consumer Insights

Millennials are one of the main classes of consumers for certain categories of products such as clothing, personal care and home spending. Though they don’t...

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Companies Diversify AI Sources After OpenAI’s Management Upheaval
Companies Diversify AI Sources After OpenAI’s Management Upheaval
January 05, 2024  |  Artificial Intelligence

Companies are reportedly diversifying their artificial intelligence sources after OpenAI’s period of management upheaval in November. For some customers, the events highlighted the risks of...

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New Product Development, Payment Modernization Will Accelerate Faster in 2024
New Product Development, Payment Modernization Will Accelerate Faster in 2024
January 04, 2024  |  Opinion

PYMNTS asked industry executives across the payments and digital commerce landscape to give us their take on the pivotal shifts, technological advancements and strategies that...

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National Australia Bank Says Real-Time Cash and Working Capital Management Among 2024’s Banking Megatrends
National Australia Bank Says Real-Time Cash and Working Capital Management Among 2024’s Banking Megatrends
January 04, 2024  |  Banking

Several megatrends are shaping financial services, Nilesh Dusane, global head of institutional payments at AWS, and Shane Conway, executive general manager of transaction banking, enterprise payments and asset...

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Restaurant Loyalty Programs’ Birthday Rewards Don’t Win Over Many Consumers
Restaurant Loyalty Programs’ Birthday Rewards Don’t Win Over Many Consumers
December 29, 2023  |  Consumer Insights

Restaurants touting their birthday deals to win over digital loyalty members may find that these offers do not go as far as they might expect,...

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More Than Half of Consumers Say Personalized Offers Miss the Mark
More Than Half of Consumers Say Personalized Offers Miss the Mark
December 29, 2023  |  Retail

Personalized offers can be a game changer for merchants. Still, attempts that miss the mark have the potential to annoy and alienate potential customers. Despite...

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Business Leaders Embrace AI Despite Employee Concerns
Business Leaders Embrace AI Despite Employee Concerns
December 18, 2023  |  artificial intelligence

Artificial intelligence (AI) is transforming the workforce, according to a recent survey by conducted by ResumeBuilder, per a PYMNTS report. The survey found that nearly 40%...

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Consumers Need Incentives to Pick Pay-by-Bank Options
Consumers Need Incentives to Pick Pay-by-Bank Options
December 18, 2023  |  Retail

Account-to-account (A2A) payments do just what the name implies: transfer funds between bank accounts in near real time. These payments have gained traction in recent...

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Over 40% of Retailers Cite Talent Gap as Key Barrier to AI Adoption
Over 40% of Retailers Cite Talent Gap as Key Barrier to AI Adoption
December 07, 2023  |  artificial intelligence

From eCommerce to mobile payments, the fast-paced retail industry thrives on emerging technologies. Enter generative artificial intelligence (AI) — an evolution that places retail at...

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