chatbots

When Chatbots Replace Search Bars, Who Wins at Checkout?
When Chatbots Replace Search Bars, Who Wins at Checkout?
May 05, 2025  |  artificial intelligence

Perplexity started it in November of 2024 with Buy with Pro. Then Open AI with ChatGPT followed in April 2025. These two large language models...

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Airbnb: 50% of Users Turn to AI Bot for Customer Service
Airbnb: 50% of Users Turn to AI Bot for Customer Service
May 04, 2025  |  artificial intelligence

Airbnb has rolled out an artificial intelligence (AI) bot for customer service in the U.S. Get the Full Story Complete the form to unlock this...

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Visa, Mastercard, PayPal Fuel Agentic AI Commerce Boom
Visa, Mastercard, PayPal Fuel Agentic AI Commerce Boom
May 02, 2025  |  Artificial Intelligence

Three of the world’s largest payment companies, Visa, Mastercard and PayPal, are racing into the next frontier in digital commerce: agentic AI. Get the Full...

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This Week in AI: Google Expands AI and ‘Generative Ghosts’ Are Coming
This Week in AI: Google Expands AI and ‘Generative Ghosts’ Are Coming
April 25, 2025  |  artificial intelligence

From Tesla’s CEO shifting focus amid earnings headwinds to Google’s artificial intelligence (AI) advancements and a glimpse into digital immortality, here are the top stories...

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Google’s Gemini Reaches 350 Million Monthly Active Users but Lags Rivals
Google’s Gemini Reaches 350 Million Monthly Active Users but Lags Rivals
April 23, 2025  |  Artificial Intelligence

Gemini, Google’s chatbot, grew to reach 350 million monthly active users in March but still lagged behind ChatGPT and Meta AI, TechCrunch reported Wednesday (April...

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AI Explained: What Businesses Need to Know for Enterprise AI Adoption
AI Explained: What Businesses Need to Know for Enterprise AI Adoption
April 21, 2025  |  artificial intelligence

When most people refer to AI, they are talking about ChatGPT, Midjourney or other generative AI tools they personally use. This is consumer AI. Get...

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Johnson & Johnson: 15% of AI Use Cases Deliver 80% of Value
Johnson & Johnson: 15% of AI Use Cases Deliver 80% of Value
April 18, 2025  |  Artificial Intelligence

Johnson & Johnson reportedly found that 10% to 15% of artificial intelligence use cases deliver 80% of the value. Get the Full Story Complete the...

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OpenAI Says Its Latest Reasoning Models Upgrade Agentic Capabilities
OpenAI Says Its Latest Reasoning Models Upgrade Agentic Capabilities
April 18, 2025  |  artificial intelligence

OpenAI unveiled its latest AI models this week that it says are poised to bring more capable AI agents to business. These new reasoning models...

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From Buzzwords to Bottom Lines: Understanding the AI Model Types
From Buzzwords to Bottom Lines: Understanding the AI Model Types
April 17, 2025  |  Artificial Intelligence

There’s an alphabet soup of terms floating around when it comes to artificial intelligence models. There are foundation and frontier models, large and small language...

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