Consumer Experience

Ahold CFO Says 10B Personalized Offers Drove Record Digital Engagement

Ahold CFO Says 10B Personalized Offers Drove Record Digital Engagement
Ahold CFO Says 10B Personalized Offers Drove Record Digital Engagement
February 15, 2023  |  Earnings

Ahold Delhaize is combating inflation-related belt-tightening by leveraging customer data to offer targeted rewards. The multinational grocery giant, parent of a range of well-known supermarket...

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Instacart Deploys Scan & Pay as In-Store Shoppers Demand Digitization
Instacart Deploys Scan & Pay as In-Store Shoppers Demand Digitization
February 06, 2023  |  Retail

Instacart’s first Scan & Pay checkout deployment comes as in-store mobile features catch on among grocers. The grocery aggregator announced Monday (Feb. 6) that Foodcellar...

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Curbside Grocery Grows as Supermarkets Look to Replicate Gas Station-style Convenience
Curbside Grocery Grows as Supermarkets Look to Replicate Gas Station-style Convenience
February 06, 2023  |  Retail

As grocers look to maximize convenience, curbside pickup is emerging as the fast and favorite method. This, as new grocers are popping up across the...

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Future-Proofing eCommerce Sites Means Rethinking Metrics That Matter
Future-Proofing eCommerce Sites Means Rethinking Metrics That Matter
December 07, 2022  |  eCommerce

Amid heightened economic anxiety, future-proofing your eCommerce site can be a tightrope walk. Just as retailers that stocked up in 2021 during supply chain shortages...

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Ulta Beauty Says New Products and Engaging Displays Drive Growth 
Ulta Beauty Says New Products and Engaging Displays Drive Growth 
December 02, 2022  |  Retail

New brands and product innovation are driving growth at Ulta Beauty.  The cosmetics and skincare retailer said in a Thursday (Dec. 1) press release that during its...

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Best Buy, Google Join Outsiders in Push to Capture Remote Patient Monitoring Boom
Best Buy, Google Join Outsiders in Push to Capture Remote Patient Monitoring Boom
November 14, 2022  |  Retail

Born of pandemic necessity and a graying U.S. population, remote patient monitoring (RPM) is breaking out all over, as its growth potential draws in retailers...

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Refinitiv Debuts Digital Onboarding Tool
Refinitiv Debuts Digital Onboarding Tool
October 25, 2022  |  B2B Payments

Financial markets data and infrastructure provider Refinitiv has introduced a digital solution that helps businesses onboard customers remotely in a way that is secure, personalized...

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Chipotle Upgrades Geo-Tracking to Blend Digital and Physical Experience
Chipotle Upgrades Geo-Tracking to Blend Digital and Physical Experience
October 25, 2022  |  Earnings

Chipotle is souping up its mobile app with better geo-tracking features to improve customers’ mobile experience and drive the adoption of digital pickup. On a...

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