Consumer Experience

Walmart Extends Run of Digital Expansion With New Roblox Pact
Walmart Extends Run of Digital Expansion With New Roblox Pact
September 26, 2022  |  Retail

For the third time in a week, the nation’s largest operator of physical retail stores has made a decidedly digital turn, with Walmart announcing a...

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Ulta Beauty Answers Consumer Call for Omnichannel Options
Ulta Beauty Answers Consumer Call for Omnichannel Options
August 26, 2022  |  Retail

Even as consumers return to brick-and-mortar stores, they continue to shop online as well, Ulta Beauty reported Thursday (Aug. 25) during its quarterly earnings call. ...

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Saturday Data Dive: Even the Rich Are Now Trying to Save Time and Money
Saturday Data Dive: Even the Rich Are Now Trying to Save Time and Money
August 13, 2022  |  Economy

Throughout the pandemic, we’ve all collectively acquired a whole new set of digital doodads and pastimes, but as that episode gives way to the jarring...

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FaceCake, Company.Com Collaborate on ‘Self-Serve’ AR Commerce
FaceCake, Company.Com Collaborate on ‘Self-Serve’ AR Commerce
July 27, 2022  |  Artificial Intelligence

FaceCake is working with financial services platform Company.com to give small and medium-sized businesses, influencers and content creators access to FaceCake’s artificial intelligence (AI) driven...

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Credit Unions Say Personalization Gives Them Edge Over Bigger Bank Counterparts
Credit Unions Say Personalization Gives Them Edge Over Bigger Bank Counterparts
July 26, 2022  |  Credit Unions

Credit unions (CUs) have a bit of an image problem. PSCU Managing Vice President of Digital and Data Jeremiah Lotz said that credit unions have...

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App-Controlled Barriers Pave Way for VIP Parking Without Cones
App-Controlled Barriers Pave Way for VIP Parking Without Cones
June 09, 2022  |  Connected Economy

Providing a VIP experience for customers starts before they step foot in a store, restaurant or venue. If the process can be streamlined, so much...

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Retailers Tap ‘Composable Commerce’ as Consumer Expectations, eCommerce Complexity, Rise
Retailers Tap ‘Composable Commerce’ as Consumer Expectations, eCommerce Complexity, Rise
May 03, 2022  |  eCommerce

The interaction between brands and customers at home used to be a static experience. You got a catalog in the mail. Thumbed through it. Chose...

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Digital-First Banks Use Context, Personalization to Humanize the Banking Experience
Digital-First Banks Use Context, Personalization to Humanize the Banking Experience
February 02, 2022  |  Digital-First Banking

For an online banking experience to be truly memorable and tick all the boxes that make up a deeply satisfying experience, banks must go deeper...

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Clyde: 2021 was the Year of Opportunity
Clyde: 2021 was the Year of Opportunity
January 12, 2022  |  Opinion

The shift to eCommerce in 2021 gave retailers a treasure trove of data they can use to improve customer experience. Merchants that seize the moment...

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