CRM

Meta Integrates WhatsApp, Salesforce to Let Merchants Chat With Consumers
Meta Integrates WhatsApp, Salesforce to Let Merchants Chat With Consumers
September 20, 2022  |  Meta

Meta will be integrating WhatsApp with Salesforce to help businesses add ways to chat with customers, a WhatsApp blog said Tuesday (Sept. 20). Get the...

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HubSpot Tackles ‘Crisis’ of Payments Disconnection in CRM
HubSpot Tackles ‘Crisis’ of Payments Disconnection in CRM
September 07, 2022  |  B2B Payments

Customer relationship management platform HubSpot has launched new features and updates designed to deal with what it calls a “crisis of disconnection.” Get the Full...

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DoorDash Offers Restaurants Customer Insights to Combat Direct Ordering Shift
DoorDash Offers Restaurants Customer Insights to Combat Direct Ordering Shift
August 22, 2022  |  ResTech

As DoorDash, the U.S.’s leading aggregator, looks to retain (and grow) its share of the digital ordering market in the face of growing competition from...

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OSF Digital Buys Brazilian B2B eCommerce Company Kolekto
OSF Digital Buys Brazilian B2B eCommerce Company Kolekto
June 14, 2022  |  Acquisitions

OSF Digital of Quebec City, Canada, on Tuesday (June 14) announced it has purchased Kolekto, a Brazilian digital commerce company that operates in the business-to-business...

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Shopify Teams Up With Kustomer To Bolster Key Sales Platform
Shopify Teams Up With Kustomer To Bolster Key Sales Platform
July 08, 2020  |  Partnerships / Acquisitions

Kustomer on Wednesday (July 8) announced a deal with Shopify that the New York firm is betting will expand the reach of its CRM (customer...

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Stripe Backs Customer Service Logistics Startup Assembled
Stripe Backs Customer Service Logistics Startup Assembled
March 11, 2020  |  Investments

Assembled, a tech startup focused on improving processes for customer support teams, has raised $3.1 million in a funding round led by Stripe, according to...

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The Coming ‘Stair Step’ In Merchant Services Provider Spend
The Coming ‘Stair Step’ In Merchant Services Provider Spend
January 15, 2020  |  Payments Innovation

In payments, change happens at the speed of consumer behavior. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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NEW DATA: Why 64 Pct Of Merchant Services Providers Want A Payments Overhaul
NEW DATA: Why 64 Pct Of Merchant Services Providers Want A Payments Overhaul
January 07, 2020  |  Merchant Innovation

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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