CRM

Meta Integrates WhatsApp, Salesforce to Let Merchants Chat With Consumers

Meta Integrates WhatsApp, Salesforce to Let Merchants Chat With Consumers
Meta Integrates WhatsApp, Salesforce to Let Merchants Chat With Consumers
September 20, 2022  |  Meta

Meta will be integrating WhatsApp with Salesforce to help businesses add ways to chat with customers, a WhatsApp blog said Tuesday (Sept. 20). Get the...

READ MORE >
HubSpot Tackles ‘Crisis’ of Payments Disconnection in CRM
HubSpot Tackles ‘Crisis’ of Payments Disconnection in CRM
September 07, 2022  |  B2B Payments

Customer relationship management platform HubSpot has launched new features and updates designed to deal with what it calls a “crisis of disconnection.” Get the Full...

READ MORE >
DoorDash Offers Restaurants Customer Insights to Combat Direct Ordering Shift
DoorDash Offers Restaurants Customer Insights to Combat Direct Ordering Shift
August 22, 2022  |  ResTech

As DoorDash, the U.S.’s leading aggregator, looks to retain (and grow) its share of the digital ordering market in the face of growing competition from...

READ MORE >
OSF Digital Buys Brazilian B2B eCommerce Company Kolekto
OSF Digital Buys Brazilian B2B eCommerce Company Kolekto
June 14, 2022  |  Acquisitions

OSF Digital of Quebec City, Canada, on Tuesday (June 14) announced it has purchased Kolekto, a Brazilian digital commerce company that operates in the business-to-business...

READ MORE >
Shopify Teams Up With Kustomer To Bolster Key Sales Platform
Shopify Teams Up With Kustomer To Bolster Key Sales Platform
July 08, 2020  |  Partnerships / Acquisitions

Kustomer on Wednesday (July 8) announced a deal with Shopify that the New York firm is betting will expand the reach of its CRM (customer...

READ MORE >
Stripe Backs Customer Service Logistics Startup Assembled
Stripe Backs Customer Service Logistics Startup Assembled
March 11, 2020  |  Investments

Assembled, a tech startup focused on improving processes for customer support teams, has raised $3.1 million in a funding round led by Stripe, according to...

READ MORE >
The Coming ‘Stair Step’ In Merchant Services Provider Spend
The Coming ‘Stair Step’ In Merchant Services Provider Spend
January 15, 2020  |  Payments Innovation

In payments, change happens at the speed of consumer behavior. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

READ MORE >
NEW DATA: Why 64 Pct Of Merchant Services Providers Want A Payments Overhaul
NEW DATA: Why 64 Pct Of Merchant Services Providers Want A Payments Overhaul
January 07, 2020  |  Merchant Innovation

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

READ MORE >