CRM

Chargeback Automation Is An Opportunity For Scale
Chargeback Automation Is An Opportunity For Scale
March 15, 2018  |  Startups

Businesses that hope to make 2018 a big growth year must start by asking themselves: “Which of my business operations are non-scalable?” Those are the...

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What It Takes For A Bank To Go Digital — And Keep Its Customers
What It Takes For A Bank To Go Digital — And Keep Its Customers
October 04, 2017  |  B2B Payments

The financial services landscape is quickly evolving from a rivalry between traditional banks and FinTechs to one of collaboration, but this gradual shift hardly banks...

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Smarter Homes And Offices
Smarter Homes And Offices
September 15, 2017  |  Voice Activation

OK, Google. Listen up, Alexa. Playtime’s over. It’s time to step outside the smart home and begin to build the smart office. The same tools...

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Zoho Consolidates Apps For Small Businesses
Zoho Consolidates Apps For Small Businesses
July 27, 2017  |  B2B Payments

Zoho is unifying an array of its applications for small businesses in need of a streamlined approach to run their companies. Reports Wednesday (July 25)...

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AcceptEasy And Turning Commerce Into A Conversation
AcceptEasy And Turning Commerce Into A Conversation
July 27, 2017  |  Real-Time Payments

For a long time, there wasn’t much variation in the billing experience, no matter who one happened to be. A bill came in the mail, a consumer...

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Salesforce Brings AI To Commerce Cloud
Salesforce Brings AI To Commerce Cloud
May 18, 2017  |  What's Hot

Cloud computing and customer relationship management company Salesforce just made a major move to bring machine learning, a form of artificial intelligence, to the customer...

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Helpshift Leads CRM Industry Into Post-PC Era
Helpshift Leads CRM Industry Into Post-PC Era
November 30, 2016  |  Mobile

After weeks of rather anemic activity, investment pacing picked up quite a bit into the period that ended November 25. No more $140 million weeks,...

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Freshdesk Raises $55 Million In VC Round
Freshdesk Raises $55 Million In VC Round
November 07, 2016  |  Investments

Freshdesk, the provider of cloud-based customer engagement software, announced Friday (Nov. 4) a $55 million round of venture funding. In a press release, the company...

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