B2B Payments

Zoho Consolidates Apps For Small Businesses

Zoho is unifying an array of its applications for small businesses in need of a streamlined approach to run their companies.

Reports Wednesday (July 25) said Zoho is rolling out Zoho One, an all-in-one suite of apps for SMEs that include more than 25 software applications and the same number of mobile apps for entrepreneurs. The bundle includes inventory management, CRM, HR management and other features that, in Zoho’s words, help a small business “run essentially all aspects of their operations.”

Each employee has a single login to access the suite of services, the company explained, with a centralized billing platform. Zoho also announced a new pricing model geared toward small business customers of Zoho One.

“The traditional approach to integration involves large budgets and armies of expensive IT consultants to integration application silos from multiple vendors, making powerful software the privilege of large companies with deep pockets,” the company said in its announcement. “Zoho One brings this power to every business without the complexity and price tag of the past.”

Reports in Small Business Trends said Zoho Chief Evanelist Raju Vegesna said that typically, procuring these apps individually would cost a small business $2,800; the company is cutting that price when acquired in a bundle via Zoho One.

“With Zoho One, customers are not just licensing apps they need to run their business,” Vegesna said. “They are licensing peace of mind. With the complexity of running multiple applications taken out of their way, customers can focus on their core business.”

In addition to a new pricing model, Zoho also reportedly enhanced the integrations of its apps with each other to provide a more streamlined experience to users.

Unifying its apps for small businesses could be a good move considering the company has added several new solutions to its suite of offerings in recent months.

This year the company launched Zoho Checkout, a payment solution for businesses that need to be able to accept online payments. More recently, the company rolled out Zoho Sign, a tool that lets businesses electronically sign legally binding contracts.



The How We Shop Report, a PYMNTS collaboration with PayPal, aims to understand how consumers of all ages and incomes are shifting to shopping and paying online in the midst of the COVID-19 pandemic. Our research builds on a series of studies conducted since March, surveying more than 16,000 consumers on how their shopping habits and payments preferences are changing as the crisis continues. This report focuses on our latest survey of 2,163 respondents and examines how their increased appetite for online commerce and digital touchless methods, such as QR codes, contactless cards and digital wallets, is poised to shape the post-pandemic economy.

Click to comment