customer engagement

Restaurants Drive Loyalty Program Engagement by Putting Customers in Control
Restaurants Drive Loyalty Program Engagement by Putting Customers in Control
September 02, 2022  |  Loyalty & Rewards

As restaurant brands look to boost consumers’ engagement, some are finding that the way to keep customers coming back is by putting them in charge...

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Capriotti’s on Leveraging an Omnichannel Approach to Keep Customers Engaged
Capriotti’s on Leveraging an Omnichannel Approach to Keep Customers Engaged
June 14, 2022  |  Restaurant innovation

In the "Order To Eat Tracker," Capriotti’s Sandwich Shop’s David Bloom tells PYMNTS how he's merged marketing and ordering technology to personalize the customer experience.

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PYMNTS Data: Half of Consumers Would Switch Providers For Better Bill Payment Experience
PYMNTS Data: Half of Consumers Would Switch Providers For Better Bill Payment Experience
May 24, 2022  |  Consumer Payments

A little bit of digital goes a long way. A new PYMNTS survey of nearly 2,913 consumers reveals the growing importance of a digital experience...

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Mastercard Closes Acquisition of Customer Engagement Platform Dynamic Yield From McDonald’s
Mastercard Closes Acquisition of Customer Engagement Platform Dynamic Yield From McDonald’s
April 04, 2022  |  Acquisitions

Mastercard has closed its acquisition of personalized engagement platform Dynamic Yield from McDonald’s, according to a press release Monday (April 4).  Get the Full Story...

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Report: Four in 10​ Consumers Open to Restaurant Subscription Services
Report: Four in 10​ Consumers Open to Restaurant Subscription Services
February 22, 2022  |  Loyalty & Rewards

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Restaurants Compete to Make Loyalty Programs Stand Out as Consumers Join Multiple Programs
Restaurants Compete to Make Loyalty Programs Stand Out as Consumers Join Multiple Programs
January 10, 2022  |  Loyalty & Rewards

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Report: Two-Thirds Of Digital Shoppers Will Bolt If They Feel Unsafe Online
Report: Two-Thirds Of Digital Shoppers Will Bolt If They Feel Unsafe Online
August 04, 2021  |  Safety and Security

In The Privacy Paradox: Securing Data To Build Customer Engagement, a collaboration with Very Good Security, PYMNTS examines the role of personally identifiable information (PII)...

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Brightloom CEO Says Smart Segmentation Can Boost Restaurants’ ‘Most Important KPI’
Brightloom CEO Says Smart Segmentation Can Boost Restaurants’ ‘Most Important KPI’
July 15, 2021  |  Restaurant innovation

For all restaurants, recovery from the devastating effects of the COVID-19 pandemic has been an uphill battle. However, not every restaurant’s hill has been equally...

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Deep Dive: How The Pandemic Is Driving Opportunities In QSR Ordering, Payments And Rewards Programs
Deep Dive: How The Pandemic Is Driving Opportunities In QSR Ordering, Payments And Rewards Programs
February 18, 2021  |  Restaurant innovation

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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