customer experience

In commerce, customer experience is the product of an interaction between an organization and a customer over the duration of their relationship.

Source: en.wikipedia.org

Magento CEO On Why Commerce In The Cloud Makes Every Moment ‘Shoppable’
Magento CEO On Why Commerce In The Cloud Makes Every Moment ‘Shoppable’
October 09, 2018  |  Retail

In commerce, the conversion is the Holy Grail. The moment when customer contact becomes a sale, and tips over to meaningful relationships, ideally long-lasting. Get the...

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eBay Flips The Switch On Mediating Payments
eBay Flips The Switch On Mediating Payments
September 25, 2018  |  Payment Methods

eBay announced on Tuesday (Sept. 25) that it has started managing payments on its Marketplace platform in the U.S. Get the Full Story Complete the...

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Adobe Takes A Whack At Salesforce With $4.75B Marketo Buy
Adobe Takes A Whack At Salesforce With $4.75B Marketo Buy
September 20, 2018  |  Partnerships / Acquisitions

Adobe announced it has entered into a definitive agreement to acquire software company Marketo for $4.75 billion, subject to adjustments. This move could have implications for such competitors...

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Amadeus On Why Travel Payments Need An Upgrade
Amadeus On Why Travel Payments Need An Upgrade
September 11, 2018  |  Payments Innovation

Travel companies know that payments innovation is mission-critical when it comes to acquiring and retaining consumers all over the world. It’s a clear fact in the data...

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Publix: 88 Years In Grocery And Looking To Grow
Publix: 88 Years In Grocery And Looking To Grow
September 07, 2018  |  Retail

Outside the southeastern United States, Publix is neither a household name, nor an everyday experience. A highly regional grocery store chain, it’s only known in...

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Today In Data: Creating – And Securing – The Next Generation Of Customer Touchpoints
Today In Data: Creating – And Securing – The Next Generation Of Customer Touchpoints
August 22, 2018  |  Today In Data

With the vast majority of American adults carrying a supercomputer in their pockets all the time, the opportunities to reach out and touch a consumer...

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Today In Data: Correctly Capturing The Moment Of Inspiration
Today In Data: Correctly Capturing The Moment Of Inspiration
August 14, 2018  |  Today In Data

The magic moment in commerce is when the customer sees it – and wants to buy it. The moment of inspiration when if that “buy button” is near...

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Today In Data: Easy On, Easy Off
Today In Data: Easy On, Easy Off
July 19, 2018  |  Today In Data

Easy to access on-ramps when a customer or business wants to try a product or service, and easy to find off-ramps when they are finished. It...

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Shopify Eyes Buying Experience With Return Magic Acquisition
Shopify Eyes Buying Experience With Return Magic Acquisition
June 26, 2018  |  Partnerships / Acquisitions

Shopify announced that it has acquired mobile app Return Magic. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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