customer relationship management

ServiceNow Acquires Logik.ai to Bolster CRM Offerings
ServiceNow Acquires Logik.ai to Bolster CRM Offerings
April 03, 2025  |  Acquisitions

ServiceNow, a company that provides artificial intelligence (AI) agents for businesses, is set to acquire Logik.ai. Get the Full Story Complete the form to unlock...

READ MORE >
Will Delta’s $30,000 Compensation Build Long-Term Loyalty or Simply Ease Immediate Crisis?
Will Delta’s $30,000 Compensation Build Long-Term Loyalty or Simply Ease Immediate Crisis?
February 24, 2025  |  Loyalty & Rewards

When Delta Air Lines Flight 4819 crashed and landed upside down at Toronto Pearson International Airport on Feb. 17, it was a traumatic event that...

READ MORE >
HubSpot to Add Conversational Intelligence With Frame AI Acquisition
HubSpot to Add Conversational Intelligence With Frame AI Acquisition
December 06, 2024  |  Acquisitions

HubSpot has signed an agreement to acquire Frame AI, saying it aims to help go-to-market teams “transform conversations into actionable intelligence.” Get the Full Story Complete...

READ MORE >
AI Tackles Back-Office Paperwork
AI Tackles Back-Office Paperwork
August 01, 2024  |  artificial intelligence

The landscape of business-to-business (B2B) sales is transforming as artificial intelligence (AI) makes inroads into the industry. Sybill, a startup that recently secured $11 million...

READ MORE >
Report: Alphabet Backs Out of HubSpot Acquisition Talks
Report: Alphabet Backs Out of HubSpot Acquisition Talks
July 10, 2024  |  Acquisitions

Google parent Alphabet has reportedly ended its efforts to acquire customer relationship management (CRM) company HubSpot. Get the Full Story Complete the form to unlock this article and...

READ MORE >
Report: Salesforce Looks to Acquire Informatica
Report: Salesforce Looks to Acquire Informatica
April 14, 2024  |  Acquisitions

Salesforce is reportedly in advanced negotiations to purchase data-management software provider Informatica. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

READ MORE >
Expedia CEO Peter Kern Stepping Down After ‘Optimizing IT Footprint’
Expedia CEO Peter Kern Stepping Down After ‘Optimizing IT Footprint’
February 08, 2024  |  Earnings

Expedia Group CEO Peter Kern said Thursday (Feb. 8) that he will step down in May after four years in that role, having led the company as it...

READ MORE >
Salesforce Acquires Spiff to Improve Compensation Planning
Salesforce Acquires Spiff to Improve Compensation Planning
December 19, 2023  |  Acquisitions

Salesforce is set to acquire incentive compensation management software Spiff. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

READ MORE >
Zillow’s Revenue Outperforms Industry as Real Estate Faces Headwinds
Zillow’s Revenue Outperforms Industry as Real Estate Faces Headwinds
November 01, 2023  |  Earnings

Real estate platform Zillow Group outperformed the industry during the third quarter. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

READ MORE >