customer satisfaction

Learn How Boundless Drives Financial Inclusion With BNPL
Learn How Boundless Drives Financial Inclusion With BNPL
November 24, 2022  |  Buy Now Pay Later

The findings from this month’s "Buy Now, Pay Later Tracker®" also show that over half of consumers are either more likely to choose retailers that...

READ MORE >
Report: Amazon Customer Satisfaction Hits All-Time Low
Report: Amazon Customer Satisfaction Hits All-Time Low
November 21, 2022  |  Amazon

While Amazon still dominates the domestic eCommerce landscape, there are signs of growing discontent among its estimated 200+ million Amazon Prime members as customer satisfaction...

READ MORE >
Four Key Ways Online Merchants Can Unlock Consumer Trust
Four Key Ways Online Merchants Can Unlock Consumer Trust
May 25, 2022  |  eCommerce

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

READ MORE >
Report: Merchants Risk Losing 40% of Online Retail, Grocery Customers Over Trust
Report: Merchants Risk Losing 40% of Online Retail, Grocery Customers Over Trust
May 03, 2022  |  eCommerce

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

READ MORE >
The Real-Time Disruption Of Banking And Business
The Real-Time Disruption Of Banking And Business
March 12, 2020  |  B2B Payments

Faster payments are only one example of the effects of a world moving toward real-time everything, with growing customer demands driving change in the way...

READ MORE >
New Data: 85 Pct. Of Businesses Have Real-Time Payments On Their Roadmaps – Here’s Why
New Data: 85 Pct. Of Businesses Have Real-Time Payments On Their Roadmaps – Here’s Why
January 14, 2020  |  Payments Innovation

The Clearing House launched Real-Time Payments (RTP) two years ago, enabling financial institutions in the U.S. for the first time to send and receive payments...

READ MORE >
Deep Dive: Balancing SCA Compliance And Customer Satisfaction
Deep Dive: Balancing SCA Compliance And Customer Satisfaction
November 08, 2019  |  Regulation

Strong Customer Authentication (SCA) was designed to improve authentication standards across Europe, and enable money to move quickly, while reassuring all parties that funds were...

READ MORE >
Why Barclaycard Says Consumers Are Key To SCA Success
Why Barclaycard Says Consumers Are Key To SCA Success
November 06, 2019  |  Regulation

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

READ MORE >
CUs Face A Generational Innovation Divide
CUs Face A Generational Innovation Divide
April 24, 2019  |  Credit Unions

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

READ MORE >